Spire Hull and East Riding Hospital

Spire Hull and East Riding Hospital 2019-09-17 Person 5 5 0

Brilliant team in day care. Such lovely kind caring nurses in day care and Theatre. Thank you all. Lovely cup of tea too.

Spire Hull and East Riding Hospital 2019-09-05 Person 4 5 0

staff were very friendly and efficient.

Spire Hull and East Riding Hospital 2019-08-21 Person 5 5 0

R-Lift 2nd June 2019 Mr RIaz is one of the finest plastic surgeons with extraordinary talent I have ever met. I have entrusted Mr Riaz exceptional skills to restore my face to a younger natural healthy appearance. Mr Riaz is very honest and matter of fact. He listened to and respected my questions and concerns. He put any fear and anxiety I had about my Face Lift (R-Lift) to rest. The quality of my care before and after surgery has been impeccable. He is a class act. He also has one of the finest office staff a doctor could find. They are so professional and knowledgeable and work very hard to accommodate his patient needs. Mr Riaz and his staff always make time for you no matter how busy they are. My Face Lift had very minimal pain and down time. My results were absolutely amazing. His specific R-Lift procedure has dramatically improved the aging around my face I look fresher and younger and still have expression in my face. I believe that with Mr Riaz superb skills as a surgeon I will be staying naturally young through the years. Confidence is truly beautiful. I knew well before my very first consultation was over, that I wanted this procedure. Thank you Mr Riaz for helping me feel confident about myself. You truly are in a league of your own." Thank You Claire (Northern Ireland)

Spire Hull and East Riding Hospital 2019-08-11 Person 1 5 0

Rooms were grubby and unkempt although theatre areas were immaculate.my latest visit turned into an emergency transfer to HRI whilst coming out of anaesthesia and the theatre staff and team were amazing. It is the general presentation and management that is lacking at Spire I don't recommend it I'm sorry to say.

Spire Hull and East Riding Hospital 2019-05-14 Person 2 5 0

I Have been treated here a number of times as an NHS patient, and in recent years as a private patient. These particular visits I feel I was treated with the kind of respect and dignity you might expect - even as an NHS patient, with four procedures being particularly traumatic for me, but the care shown made up for the discomfort experienced from the procedures. However, I recently went in again as a private patient to have a very uncomfortable procedure, The room I was initially shown to was very pleasant, basic, but very pleasant, After a few minutes of settling in i was told i had been shown to the wrong room, and after they had my room made ready I would have to move, no problem I think, but when I was shown to what was clearly a very hastily prepared and shabby room I was slightly shocked!, grubby walls and plaster missing from around the window frame, no remote for the TV as I found out later, (would have been very useful, waiting for nobody to come and check on the patient!!), however, the surgeon and his team were very excellent in every way, so I have no difficulty in praising those guys. The problem came after the procedure, taken back to the room, and the lady that escorted me back let the staff know in the nearby nurse's office, then nothing!, for best part of two hours, no fluids, no check on the patient (from anybody), only two hours later did one of the catering staff ask if I wanted any water, then approx. an hour to an hour and a half after that (So three hours then) did I see a member of the nursing team who asked if I would like something to eat, and then I had to ask for a cup of tea!! the nurse did look expectantly at the dining trolley expecting to see something there I think, the look on her face was a picture when she saw nothing, all I got was two sandwiches (two slices of bread) Oh! and a fruit salad! I couldn't get out of bed because the sides had been put up and I couldn't see how to release them, and I hadn't been given the nurse call button, which was still on it's wall bracket behind the bed. so I couldn't call them, the door was open, but I didn't think I should have to resort to calling out to get attention, fortunately I had nothing to drink since the night before so I didn't need the loo, good job I think. Heaven knows how much this bill will come to, but I can only think only the procedure cost would be worth whatever they are charging. Very nice after the refurb, they must have run out of money for anything else. I actually don't like complaining, but knowing this will have been an expensive visit, overall, the whole pre and post procedure thing makes me quite angry, and disrespected. Filled in the Spire hospital review very kindly sent to my phone, unfortunately this was obviously very negative and ticked the box to get someone from Spire to ring - Nothing!!! Sums it all up I think.

Spire Hull and East Riding Hospital 2019-01-24 Person 5 5 0

Appointments run to time and everything happens as expected

Spire Hull and East Riding Hospital 2019-01-17 Person 5 5 0

Excellent friendly , knowledgeable staff . Facilities clean and fit for purpose. After care received superb. Highly recommend .

Spire Hull and East Riding Hospital 2018-12-07 Person 5 5 0

If it was possible the Spire would be my choice of hospital everytime.

Spire Hull and East Riding Hospital 2018-11-19 Person 5 5 0

I only had a day bed whilst recovering from a nerve root block injection but found the whole experience very calm. The staff were very friendly and professional. They made me feel totally at ease. I would definitely recommend this hospital.

Spire Hull and East Riding Hospital 2018-11-15 Person 2 5 0

A small amount of staff seemed to actually care Only One member of staff actually opened the door and asked if I required anything, or to enquire if I was alright The room was never tired up sheets where left pilled in the corner,never mind any rubbish removed from the area The noise at time due to renovations was not a good environment for rest and recuperation My over head light did not work from the personal switch as at the time I was bedridden it was impossible to turn on the light in the evening to read The door did not stay shut My table and drink was left out of reach on more than one occasion The on call Doctor was very professional I could go on!