Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Spire Alexandra Hospital
2018-03-31
Person
2
5
0
Written by a patient
Written by a patient 31st March 2018
The hospital failed to book in the agreed operation so I had to call to find out. However, they did add me to the list on the day. Secondly, I was told on the ward that I would have an appointment in 14 days on the Wednesday for stitches to be removed followed by a consultation with Prof Singh immediately after. I was not give the information regarding time and had to ring again only to be told I was to see Mr Singh on the Thursday resulting in my having to change other arrangements. So no information given correctly.
Spire Alexandra Hospital
2018-02-15
Person
5
5
0
Written by a patient
Written by a patient 15th February 2018
I recently had a hip replacement operation at this hospital and was very impressed with the care and attention of the nursing staff and the physiotherapists. Nothing was too much trouble for them.
Spire Alexandra Hospital
2017-09-08
Person
3
5
0
Written by a patient
Written by a patient 8th September 2017
Expats need to know that the Spire Alexander Hospital communication system cannot communicate with other non-Spire hospitals. We needed a copy for my wife’s upcoming intervention on her knee. It was not possible to have a copy of the x-ray neither to us, at the moment in the UK, nor to our doctor in in the Kantonspital in Chur, Switzerland.
One can only wonder in today’s time and possibilities will happen in a much more serious case, for example when a heart intervention is needed in another European country and Spire Alexander cannot transfer its relevant information to the other hospital.
For all expats, watch out!!
On top the agent with whom I spoke refused to give me her name, that means it is also impossible to trace any responsible person.
Spire Alexandra Hospital
2017-08-04
Person
1
5
0
Written by a patient
Written by a patient 4th August 2017
Spoken to by the staff quite rudely. Confidence doesn't exist up there and they're more interested in discharging you early than your health. Was made to leave and wait downstairs after an op on my own rather than let me stay in my room after a big op. Devastated and depressed after left here...
Spire Alexandra Hospital
2017-04-10
Person
5
5
0
Written by a patient
Written by a patient 10th April 2017
The quality of care I received was excellent at all times and had no faults. I felt that I was valued and was respected as a patient and I had the best care I have ever received and I would recommend this hospital to anyone who is looking for a great hospital. I want to thank all the staff, nurses and doctors who treated me through my visit.
Spire Alexandra Hospital
2016-04-16
Person
5
5
0
Written by a patient
Written by a patient 16th April 2016
I had a an operation in November last year and the care advice consideration and kindness shown by my surgeon and all the medical staff was absolutely excellent. I cannot recommend the Spire highly enough.
Spire Alexandra Hospital
2014-03-27
Person
1
5
0
Written by a patient
Written by a patient 27th March 2014
My experience at the Walderslade branch of the Spire health care was the worst I have ever had, you would think going private would be a better experience, but it as left me both depressed and devastated.
