spire-alexandra-hospital

Spire Alexandra Hospital

Impton Lane, Walderslade, Chatham, Kent England, ME5 9PG
 
1 2 3 4 5 65 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
28th October 2021


A really great hospital with friendly and caring staff, my only criticism would be that it sometimes takes a long time for them to answer the phone - however if anything it shows how busy and popular they are!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
13th October 2021


Really good hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
18th August 2021


I love this little hospital/surgery, everything has been handled brilliantly. and I even thought that it might be a bit different for me considering I am an NHS patient but quite the opposite, everyone has been fantastic.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by
30th June 2021


Lovely staff right from the first people you meet at the reception and all the nurses etc

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd June 2021


I was admitted to the Spire Alexandra six weeks ago for total hip replacement surgery. Every member of staff I encountered during my two night stay was friendly, approachable, professional and empathetic. From the Reception, Housekeeping and Catering teams to the surgeon, Mr S Jain, the anaesthetist, Graham (who calmed my last minute nerves and quoted statistics for my peace of mind) and all of the nursing, physiotherapy and auxiliary staff who tended to me to ensure my comfort and wellbeing, I was treated with dignity and respect. The hospital was immaculately clean and I felt safe and confident in the care I was shown. Thank you to all.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd June 2021


I was admitted to the Spire Alexandra six weeks ago for total hip replacement surgery. Every member of staff I encountered during my two night stay was friendly, approachable, professional and empathetic. From the Reception, Housekeeping and Catering teams to the surgeon, Mr S Jain, the anaesthetist, Graham (who calmed my last minute nerves and quoted statistics for my peace of mind) and all of the nursing, physiotherapy and auxiliary staff who tended to me to ensure my comfort and wellbeing, I was treated with dignity and respect. The hospital was immaculately clean and I felt safe and confident in the care I was shown. Thank you to all.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th April 2021


I had my THR under the NHS and carried out by the Spire Alexandra Hospital. From my first consultation with Mr Jain, I felt very reassured about the procedure. My experience of the day of the operation was very positive and all staff were very reassuring. The anaesthetist and staff help me feel less anxious about the operation. My care at the Spire by all staff there was exceptional. I've had my six week follow-up with a very pleasant gentleman Mr Rohit and he was pleased with my progress. I feel very happy to have had my hip replacement and feel like I am on my way to a new lease of life thank you Mr Jain and all staff I met at Spire Hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
26th April 2021


The treatment that I received whilst being in this hospital was second to none. I was NHS this time and I have also been a private patient in the past. I must point out that the care, treatment and empathy from all the team be it being from housekeeping, physio, nursing, surgeons etc. Was exactly the same 5 star.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
26th March 2021


Plans to cover Covid were very good

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
19th March 2021


From my first visit, throughout the operation and my post operation visits all the staff at the Spire Alexandra have been very professional, friendly and helpful. Although I was an NHS patient I was treated exactly the same as a private patient, I cannot thank all the staff who were involved enough for their help and care

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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