KIMS Hospital

Newnham Court Way, Weavering, Maidstone, Kent, ME14 5FT Also known as: Kent Institute of Medicine & Surgery
 
1 2 3 4 5 204 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a private patient
28th November 2022


The hospital was lovely but the staff were exceptional. Everyone was kind, caring and considerate. I felt so well looked after.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
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1 2 3 4 5
Written by a private patient
23rd November 2022


KIMS is the Rolls Royce of hospitals in Kent. I fully trust the admin and medical staff with dealing with any health-related issues I may have. The speed of service is world class. Staff are super friendly and kind and make you feel valued as a patient dealing with issues with empathy and very professional. They are always look immaculate, the premises is clean and they are very covid aware and take great care of infection on this matter.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
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1 2 3 4 5
Written by a private patient
15th November 2022


The hospital seems very new and all areas are immaculately clean. My room was on Pickwick Ward, which is apparently where overflow patients are placed and had a view over open fields. Operation day went like clockwork, the anaesthetist was very professional, the operation was painless and all the nursing staff were friendly and reassuring. Over my two day stay drinks were offered regularly and pain medication came on time. The choice of meals was wide but quality was very variable and food was sometimes cold. On discharge day I was given pain medication to take home but was rather taken aback to find that strong painkillers had only been prescribed for 5 days, when I'd expected longer. I'm presuming that the opioid crisis in America has influenced this decision but I think it is misguided. My discharge went smoothly, with a porter being called to take me to the car and I left with a date for clip removal and a physio appointment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
13th October 2022


I have had 5 procedures carried at Kim’s all the staff treat me very well, I would like to say a special thanks to the staff on Dickens ward, What a team

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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1 2 3 4 5
Written by a NHS patient
13th October 2022


The nursing staff were all very professional and caring, they explained about my procedure and answered all my questions before my surgery, I would thoroughly recommend Kim’s hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
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Safe
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Written by
22nd September 2022


I fed back to KIMs hospital after six weeks. From the Porters who took me to X-Ray and the Operating Theatre, through reception, nurses and the catering staff everyone was throughly professional and a pleasure to be with.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by
18th August 2022


Amanda my nurse was there for me from admission to going home later the same day after partial knee replacement. Nothing was too much trouble for her or the other staff on duty. The hospital itself is excellent, My surgeon Mr Ellis was excellent. I felt that all the staff genuinely cared about me. The hospital itself is more like a hotel than a hospital, there has obviously been a lot of thought gone into the layout of the hospital. Highly recommended by me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
10th August 2022


Rebecca in theatre was outstanding, as I wasn't looking forward to the operation & she kept me going

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
29th July 2022


I feel very lucky to have had my procedure at KIMS hospital. It is so well organised from being greeted at the door and taken by a very nice Porter to your ward where the facilities are excellent. Each staff member was friendly and professional. The food I had was delicious and freshly made. I was discharged speedily so no waiting around for any length of time. All in all a very positive experience would thoroughly recommend this hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th July 2022


Professional. Polite. Caring. Knowledgeable. Organised.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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