KIMS Hospital
Newnham Court Way, Weavering, Maidstone, Kent, ME14 5FT Also known as: Kent Institute of Medicine & SurgeryAverage ratings
Reviews
KIMS Hospital are very corporate in their care - somewhat compliant with structures they need rather than relative confidence as evidenced at London Bridge Hospital where my other identical procedure was performed.
See previous
Exemplary customer care and patient focus throughout all staff.
All appointments were as scheduled, greeted by a host every time. On admission felt welcomed & confident prior to my operation of a 2 night stay. Continously monitored & looked after the whole time. Discharge was thorough aftercare
No faults could be identified with the care rendered from preassessment to discharge.
Throughout my diagnosis and treatment of Breast Cancer, I have been treated with absolute respect and kindness by every member of staff I have met. I am so grateful for the care I have received, especially during a very stressful and scary time of my life.
Staff at the hospital were very helpful and knowledgeable, couldn’t find anything to be unhappy about
I did have a bit of a journey to get my referral accepted. As the triage nurse originally rejected me due to having breast cancer last year. To be fair she said there was not enough information regarding that treatment, but I suggest trying to find out more by contacting the patient may help.
The anaesthetic staff were wonderful, as a bit nervous about spinal and needles due to previous chemotherapy. They were brilliant.
The general staff were always friendly. Inpatient nurses helpful and supportive.
I liked the portal when used.
I did find it a bit disconcerting when they kept asking me if I was NHS, especially during my stay, as already booked in.
The physio care could have given more written information as found more support on a NHS website regarding rehabilitation exercises.
However everyone was friendly & courteous which helps when having any medical procedures and my result is a new knee without the worry of delays.
Thank you for your care & grateful that you do treat NHS patients
Would highly recommend Kim's hospital
I have used KIMS twice in the last two years and I have been delighted on both occasions with the care and diagnostics I have received.
Everything runs smoothly, appointments are readily available and staff are charming and professional. You get what you pay for!!