Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Southmead Hospital
2014-08-22
Person
1
5
0
Written by a patient
Written by a patient 22nd August 2014
Shockingly bad. I am now afraid to be treated at this hospital. Communication is terrible, including appointment letters not being sent and then being reprimanded by staff for not bringing the letter and the information requested in it! The environment is lovely, but you go through endless rounds of reporting to different desks and different waiting areas. As a result my notes went missing twice in one morning. I have waited and waited for a treatment date, have requested information and complained, but no one has responded and no one seems to care. The nursing staff openly admitted in a public area they did not know about the type of patients they were treating and had to check procedures with each other - it was alarming. I was scared.
I have already registered a complaint. The automatic response stated due to volume they could not respond within the usual two day window and had allowed themselves five days. I still have not had a response and we are well past five days.
Southmead Hospital
2014-05-29
Person
5
5
0
Written by a patient
Written by a patient 29th May 2014
Good
Southmead Hospital
2014-03-07
Person
5
5
0
Written by
Written by 7th March 2014
I was a patient at the Renal unit at Southmead hospital. Very impressed with all staff from receptionist to Consultant. All staff were very warm & welcoming.
Southmead Hospital
2014-02-04
Person
4
5
0
Written by
Written by 4th February 2014
I frequently visited Southmead out of the blue over a couple of weeks. During quite a worrying time, I always felt in safe hands with the nurses and doctors. Thank you!
Southmead Hospital
2013-12-07
Person
4
5
0
Written by
Written by 7th December 2013
A daunting first consultation where I was made to feel at ease.
Southmead Hospital
2013-11-29
Person
5
5
0
Written by
Written by 29th November 2013
Although I did not have a long stay in this hospital I found ALL staff wonderful,they all go out of their way to make your stay comfortable.The food was excellant.If I ever have to into hospital again I certainly hope its Southmead!
Southmead Hospital
2013-11-27
Person
4
5
0
Written by
Written by 27th November 2013
A hospital that will provide a better environment when the new building is open.
Southmead Hospital
2013-11-19
Person
5
5
0
Written by
Written by 19th November 2013
My medical care was excellent. The car parking facilities are appalling.
Southmead Hospital
2013-10-31
Person
5
5
0
Written by
Written by 31st October 2013
Professional and efficient service delivery.
Southmead Hospital
2013-10-17
Person
4
5
0
Written by
Written by 17th October 2013
Great hospital