Royal Infirmary of Edinburgh

51 Little France Crescent, Old Dalkeith Road, Edinburgh, Scotland, EH16 4SA
 
48 reviews

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Written by a NHS patient
18th January 2024


Transplant and Renal wards (206) provide exceptional care . The staff , although extremely busy, always made me feel that they had time to speak with me and explain both what they were doing and why. The care I received was exceptional and follow up appointments were timely , organised and the nursing staff under charge nurses Sam, Amy and Julie, worked closely as a team to provide great care for all the patients in their care.

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Written by a NHS patient
8th December 2023


It is vital that a rule should be made about banning smoking within 600 yards of the entrance to the hospital.

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Written by
29th November 2023


I was a patient at the royal infirmary when I was in my thirties because the couldn't fit a coil in the outpatient appointment I needed to be put under anesthesia . I can't believe to this day that the NHS still think its acceptable to fit a coil into a woman's uterus in such a what I can only describe as a barbaric and very invasive way without any form of pain relief this needs to stop it's inhumane to put woman through so much pain in this day and age. But of course this is all about money and it's okay to put woman through so much pain. When I was put under anesthesia and I woke up I was in a lot of pain I was informed that the pain would eventually subside well the pain didn't so to my horror when I called Edinburgh royal infirmary hospital the nurse on the other end of the phone was clearly annoyed I call as I was in so much pain and her attitude towards me was maybe you have clamydia I could not believe what I was hearing I've just had invasive surgery and that was her answer I've only ever been with one man and I'm still with my husband 35years married this was disgusting way to talk to a patient who was in dreadful pain from having a coil fitted . Anywa 4 weeks later still suffering from pain went to my GP she had a look and it turned the surgeon who fitted the coil did not fit the coil properly and the GP took the coil out which was a bit more painful and stingy and to my relief the pain eventually went away . I would like to thank the nurse for not caring and saying such a disgusting thing to me after undergoing an invasive procedure that left me in dreadful pain for weeks. The attitude of some of the so called professionals is dreadful there supposed to care but they don't. I would not recommend this hospital at all. I'm now attending st John's to see if I have endometrium cancer and I have my procedure done next week and so far they could not be nicer and very caring but I'm still dreading this invasive procedure.

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Written by a NHS patient
14th September 2023


It’s very clear by reading the reviews on this page that they are very carefully selected to make things look better than they really are in wards at the Royal Infirmary Edinburgh. I spent most of the year in/ out visiting my mother who was a patient. 4 different wards my mother was in an all of them were not up to standard as one would expect. Staff who are so rude and do not care about their patients. Senior charge nurses in 3 of the wards who have no clue of what’s actually going on in their ward , when approaching them and highlighting things that are happening they only see you as causing trouble. I watched in great detail of how patients were being treated, with no respect and dignity. Charge nurses doing their rounds with medication, dropping tablets on the floor and not picking them up, leaving medication on patient’s bed trolly, apparently because the patient refused to take it. Patients falling out of bed, which happened so many times in every ward I visited. You barely see a cleaner, when you do it’s.a quick dry mop around the beds and back out. There are so many staff who are not qualified to do jobs they are requested to do. I am certainly one person that would refuse to be taken to this hospital. It’s a shambles that there are senior charge nurses running these wards that are still employed and being paid to sit in an offices and when visitors or patients complain they are not taking seriously. Their attitude is my staff are under a lot of pressure. Time the hospital manager took control of this hospital and cleared out a big majority of their staff. The way many staff talk to patients it’s no wonder patients respond to them the same way. It’s well know there’s a shortage of staff but the staff that are there should be qualified and respect the patients. Staff are employed to do a job and do it correctly. It’s obvious the head is allowing this behaviour to continue as thing’s never change and constant complaints keep being reported but not logged for the head to see or find out how bad thing’s really are on the wards. There are many good staff but there aren’t a lot more that should not be working in this sector, that also includes doctors. How good staff can ignore what they are really seeing what goes on and keep quiet, they should be ashamed of themselves, that includes Senior charge nurses, they are the reason why this is still going on. Can only finish with saying, absolutely shambles and disgrace the people being paid big bucks are ignoring what’s actually going on. How they can go home and sleep at night is beyond me. I guess this honest review will not be published, due to embarrassment on their behalf.

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Written by a NHS patient
20th July 2023


Horrible hospital that’s dirty and full of many unprofessional uncaring nurses ruining any decent care that goes on their time to get midwife’s back.

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Written by a NHS patient
19th June 2023


I was admitted to ward 130 in the DCN building for emergency microdiscectomy surgery on Saturday 17/6/23. The care and treatment I received was nothing short of excellence. A special thanks to Sharon esson( deputy charge nurse) and her team for taken great care of me. Steve Demarco

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Written by a NHS patient
16th June 2023


I just remembered to add to my review. As a MH and overdose patient, one doctor bluntly said to me that if my liver fails because of all the overdoses, then i would not be eligible for a transplant. He might be a liver doctor but hasn't got a clue about MH. I would refuse a liver operation as i know that the damage done is my fault. I don't deserve a new liver and i don't want one. The whole point is to cease existing...why would i prolong that ? The doctors keep your body alive but do nothing....absolutely nothing for the mental agony that lies at the heart of suicide attempts. They leave you in mental torment and congratulate themselves on a job well done. I have lived 3 years since i nearly died, furious every day that they did not respect my choice to die. They have kept me alive to suffer a continuous mental hell and refuse to do anything to help ease the daily agony. The hippocratic oath is an out dated and perverse belief. It is cruel to keep someone alive and do nothing whatsoever for their mental torture. Life at all cost is morally wrong. When my late father died, he had to actively fight to die. He stopped eating to speed up the process. It was horrific to see, yet the staff maintained the life at all cost policy. They put my poor father through unnecessary suffering and i will never forgive them for that. As Voltaire once said.....doctors give medicines of which they know little, to people about which they know even less . The whole system needs overhauled and how we are treated is a disgrace.

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Written by a NHS patient
13th June 2023


Was in ward 102 where I was treated really badly. Was in hospital getting open heart surgery was in so much pain and was in a room with people snoring really loud where I could not get any rest as I could not sleep I was really weak and I was asking staff for help to be put in a side room with no help so had to take a blanket and sleep in the seating area I felt so angry the staff didn’t care. This made me want to go home as I could rest at all after my open heart surgery wools not recommended anyone this ward to anyone the way I’ve been treated in this hospital is unexpected

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Written by a NHS patient
10th May 2023


We were provided with outstanding care, professionalism and kindness

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Written by a NHS patient
6th April 2023


Although an in patient for only two days the care and attention given by the staff in the post operation recovery room and the general ward in the neurosurgery area were second to none.

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