royal-bournemouth-hospital

Royal Bournemouth Hospital

Castle Lane East, Bournemouth, England, BH7 7DW
 
20 reviews

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Written by a NHS patient
28th January 2024


Failed my late ex husband shockingly since his diagnosis of oesophageal cancer in oct 21 to his death in the hospital in April 23 Promised him treatment that never happened, begged for what little he got! Discharged him 4 times in the last month of his life dying and barely able to breath to an empty flat with no aftercare package ever put in place. I kept taking him back to A&E in such a bad state, and within days they had him waiting for hours in their departure lounge for his meds. Lots of other poor souls waiting in there to be collected by a taxi and sent home alone. I will never get over the way he was treated it will haunt me forever

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Written by a NHS patient
27th June 2023


I Was sent to A M U by my gp a small procedure well didn't get there until after 7pm so was tired was treated well at the beginning then had to have a cannuala the nurse came a long put the cannuala in no problems next day asked I asked about a shower after having the shower the plaster on my cannuala got wet & came lose I explained to the nurse that was assigned to me so the nurse took off the top plaster I said the bottom plaster was also wet, but the nurse left that on ignoring me then the nurse put another plaster on top that also got wet of cause losened the cannuala so I had to have another one the nurse tried to put one in my arm that failed so my veins was blamed then she asked another nurse for help that nurse tried 3 time then got a vein higher in my arm put fluid through the cannuala asked to let her know if it hurt at that time it didn't so I said no it was ok as far as I knew but I'm not a nurse about 30 minutes later I said to my assigned nurse it was starting to hurt any she checked it it looked OK then said she would keep an eye on it well it got very painful & had swollen up like a small balloon the nurse came back to check I was in agony I asked her to take the cannuala out my arm when the nurse seen how swollen it was she took it out of my arm I was still in pain not knowing what was happening I started having a bit of a panic attack I asked for ice or ice pack I was told they don't have ice or ice packs I got cold water to start & dry clothes to take the swelling down in the end I was given ice cold water & left to deal with it myself, when I asked what would happen to my arm I was told it would disperse I had no idea what had just happened to my arm then the nurse got another member of staff to put a cannuala in my arm I still have no idea what happened felt like a pin cushion then I had to tell everyone I was nil by mouth as the nurse forgot to put a sign on my bed then the nurse forgot to give me something i should have taken before my procedure I was still sent for my procedure when I was put in recovery before going back to the ward I was asked what ward I was on i told them in recovery where I had been only to be told I was not known on that ward eventually a couple of nice ladies took me back to the ward then I was told I had been moved nothing more I asked over & over again where was all my belonging to be totally ignored by the nurse In charge telling me I should not be walking as I had just got back from my procedure I was so angry I asked to be taken to the ward I had been moved to then the porter trued to calm me down by explaining he had taken all my belonging to the next ward by then I just wanted to go home I was ignored nothing at all was explained I got to the next ward got dressed pcked all my belongings together signed myself out as fast as I could walked to the nearest bus stopped got on it all the way home never again the nurse gave no-one information about me being move not even the consultant & nurses where I was having my small op it so stressful hope & pray I never have to go back to that ward I think the only reason they moved me was because of the problems they had with the cannuala never had problems with them in any other hospital

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Written by a NHS patient
22nd March 2022


All where polite and helpful. Beautiful and clean , Main Outpatients Department new improvements in there , looks first class fresh and outstanding.

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Written by a NHS patient
5th December 2021


I spent a number of hours being assessed in A&E where I received sympathetic care and attention. The on duty doctor in A&E was due to leave at 10.30pm but took the time to come back to see my husband and me to let us know what was going to happen next. I greatly appreciated his doing so.

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Written by a NHS patient
26th November 2021


I had to go in at 12pm at night on the 3 nov forAnaemia and iron deficient given a bed when I got there in ward1they were so good and I ended up having 3 units of blood and cosmofer and quickly improved I was in for 3 days had CT scan and and discharged on the 5 th nov received appointment qGastroscopy and a Colonscopy on the 23 nov then I had a pain in my leg on the 19 th nov stopped off at the A&E they sorted a sorted a out a scan on my leg in the morning at ward 8 of the 23 nd nov and I had the gastroscope and Colonoscopy in the afternoon of the 23nd nov what better service could you get I will never have anyone say anything bad about Bournemouth hospital I have always had good service from them

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Written by a NHS patient
19th November 2021


Unfortunately this hospital cannot improve if surrounded by careless professionals.

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Written by a NHS patient
15th September 2021


Sadly I had to visit the ED department after a work accident which left me in pain with a large hole leaking fluid from my elbow It was not busy (under 10 people waiting)I waited For 4.5 hours after being told under 3 hrs and should be quicker as more staff were coming on shift I waited until I finally had to disturb the receptionists in minors from chatting about their holidays as I had children that had been alone for a far too long and required feeding only to have her state “so are you telling me your are leaving and she would tell the staff without even finding out any idea of time or why not a single patient from the waiting room had been called in 1 3/4 hours I left and returned home to feed my children and then drove to another hospital in severe pain where i was treated with the professionalism you would expect of the NHS I have lived in bournemouth for over 20 years and the ED has always been extremely poor as long as I can remember and is known for it but sadly only gets worse The E D let’s the whole hospital down Stop making excuses and change the whole attitude and perhaps you can rise to the level of other hospitals

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Written by a NHS patient
5th August 2021


16 hour wait in a&e. Filthy hospital. Poor communication. First observations were done 9 hours after arriving. Staff unaware/didn't care. Sent home with a leaflet. Truly appalling. Don't get ill in Bournemouth.

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Written by a NHS patient
21st March 2021


If you want great, good, or even basic care, please do not attend this hospital - especially the emergency department. I was left, crying and shaking with pain while vomiting, on a trolley in a corridor for hours while being told "well you need this medication but we can't do that while you're out in the corridor, so just be patient and wait," only to be told by another nurse that's nor the case and they'd ask a doctor to write up pain relief for me. An third nurse came and told me the doctor said they'd write it up, another one came and told me they didn't know anything about that - literally nobody knew what was happening with my care and it left me frustrated, with worsening pain levels and nausea. I was informed by someone that my medical condition was "impossible" and was I sure I wasn't exaggerating for attention? I overheard one nurse saying to another that I was a "frequent flier" and an "attention seeker", the nurse in charge told them to follow an out of date care plan just to "get her out of here." My carer tried to phone for information, as nobody would tell me anything and he was told "I won't be talking to you about this" and hung up on. I was then told if I didn't like how I was being treated, I was welcome to leave and eventually; exhausted, in increasing levels of pain and feeling sick to my stomach, I chose to go home where I would at least be comfortable and surrounded by people that gave a damn. Is this really the way you want to treat your patients? Callously, uncaring and not bothered about their welfare?

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Written by a carer
30th January 2020


My father was admitted and transferred from salisbury district hospital when he had got there they put him in the corridor on a trolly waiting for 3.5 hours when he was finally seen the surgeon said there was nothing they could do and for his painful legs sent him home on morphine with no discharge note sent to his gp or given to me as a family member for then my father to fall ill the next day i rang his gp had no record of him being admitted or transferred to Bournemouth hospital now my father has a infection on both his legs that entered his bloody steam and has infected the middle layer of his heart and in a critical condition all thanks to these wallys i will never send him here again..

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