queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
329,932 reviews

Reviews

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Reviews

 
Page 2087 of 32372
 
Review of Queen’s - Accident & Emergency
3rd September 2023


I found my experience In A&E horrific I am a cancer patient & undergoing chemotherapy, l was left on A&E majors for three days before l was moved, sharing 2. Toilets with at least 25 other patients l have a low immune deficiency, therefore l could catch anything, l was taking my own sanitizer wipes into the toilets trying clean whilst l was very poorly. There should be another area for patients who are going through chemotherapy, every night someone kicked off so no rest or sleep had. This experience has traumatised me.

Suggested improvements
Make areas for patients especially with underlying health conditions such as cancer!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
3rd September 2023


When I attended for my annual glaucoma eye check I was given eye check which included a visual check , an eye pressure check , a field vision check and one other check which I’m not sure was for , similar to a retinal scan. But I was not given the opportunity to ask the consultant about my current treatment , I did mention this to the nurse who said she would pass it on to the consultant. I would like to voice my support for the doctors and consultants who I believe were on strike on that particular day .

Suggested improvements
Only that I would like to discuss my treatment and one other problem I have

Experience
Dignity/Respect
Involvement
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Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
3rd September 2023


Poor

Suggested improvements
Poor

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
2nd September 2023


Bit hit & miss with information but staff run ragged so understand Everything seemed to take along time but satisfied with outcome

Suggested improvements
More information

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
2nd September 2023


There was a long wait to be seen initially in the main a&e triage in atrium area. An hour or so later my paper work was ready for me to go to the selection. I got lost going there. Eventually there was then confusion about whether I about which department I should be as I had two sets of notes with different depth on them. Plus I had an additional shet referring to someone else altogether. Initial blood tests finally followed then I saw another doctor. Then I had an ultrasound scan and was sent back to wait. The waiting area seemed to get more unpleasant as the late evening became early hours. Police were patrolling the area and the toilet was in an area surrounded by hooded individuals prowling around, followed by police officers. Eventually I was admitted.

Suggested improvements
A secure area for genuine patients at night

Experience
Dignity/Respect
Involvement
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Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
2nd September 2023


All so good thank you

Suggested improvements
All good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
2nd September 2023


Waiting times for A&E were ridiculous. Paying taxes? What for? Waiting hours on end in a room with no ventilation, staff can’t tell you how long anything will be.

Suggested improvements
Waiting times! What a joke! Everyone was frustrated.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 3
1st September 2023


After Covid, I waited for over 2.5 years of worry and pain for this appointment. During which my hands and arms go numb on compression and Painfully come back to life and I can get very little sleep and I am permanently tired. My scans were over two years old. I was told that there were lots of points of damage and that operations would not be of any great assistance to me. I was told of pain relief medication and that physio might be of assistance.

Suggested improvements
An earlier appointment would have at least waylaid worry as I did not know if this was going to be progressive

Experience
Dignity/Respect
Involvement
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Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 1
1st September 2023


I was seen promptly. The doctor went through all results clearly and using plain English so that I understood everything and volunteered follow up advice and procedures clearly. His manner was professional and friendly and he put me atcease throughout the entire consultation.

Suggested improvements
Nothing - 10 out 10!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
1st September 2023


All good

Suggested improvements
All staff excellent but doctor didn’t pass my notes to theatre so waited rather a long time for injection 4 other patients were treated before me although they arrived for injection after me.

Experience
Dignity/Respect
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Doctor communication
Communication nurse
 
 
Page 2087 of 32372
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2