Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen's Hospital
2023-09-01
Person
5
5
0
Review of Outpatient Team 1
1st September 2023
I was seen promptly. The doctor went through all results clearly and using plain English so that I understood everything and volunteered follow up advice and procedures clearly. His manner was professional and friendly and he put me atcease throughout the entire consultation.
Suggested improvements
Nothing - 10 out 10!
Queen's Hospital
2023-09-01
Person
4
5
0
Review of Outpatient Team 2
1st September 2023
All good
Suggested improvements
All staff excellent but doctor didn’t pass my notes to theatre so waited rather a long time for injection 4 other patients were treated before me although they arrived for injection after me.
Queen's Hospital
2023-09-01
Person
5
5
0
Review of Outpatient Team 2
1st September 2023
Excellent care from all involved
Suggested improvements
Very happy with all of your service
Queen's Hospital
2023-09-01
Person
5
5
0
Review of Labour Ward
1st September 2023
My experience giving birth at Queen's hospital was so positive and unforgettable. It honestly makes me look forward to the next birth.
Suggested improvements
Convertible chairs that turn into beds for whoever is staying overnight would be good.
Queen's Hospital
2023-08-31
Person
5
5
0
Review of Outpatient Team 3
31st August 2023
I was seen quickly. Very polite and friendly
Suggested improvements
Nothing
Queen's Hospital
2023-08-31
Person
4
5
0
Review of Outpatient Team 2
31st August 2023
Yes. Explained the procedure and treatment clearly
Suggested improvements
Na
Queen's Hospital
2023-08-31
Person
5
5
0
Review of Outpatient Team 4
31st August 2023
The Doctors l saw gave me all of the options open to me despite my age being 75 they were very clear and precise about the treatment available to me they were in no rush and told me to think about it, they have ordered a CT scan and will hear my decision at my next appointment. Excellent service throughout .
Suggested improvements
The time from going to the waiting room and seeing the doctor, but there was a sign apologizing for the wait. And I do understand that you are very busy.
Queen's Hospital
2023-08-31
Person
5
5
0
Review of Outpatient Team 4
31st August 2023
I’ve only ever been an outpatient in orthopaedics but my 2 grandsons were both born in queens hospital too. Always a found all staff to be polite, cheerful and helpful in every way.
Thank you
Suggested improvements
Just continue as you are
Queen's Hospital
2023-08-31
Person
5
5
0
Review of Outpatient Team 2
31st August 2023
I am very old and paraplegic and sometimes staff are deceived by age and appearance
Maybe by some nurses they are not aware of my very high cognitive ability despite my age of 85 years and my education .
Being told, “don’t worry” if I ask a technical medical question implies a judgement of me and I stop asking questions until I encounter a senior doctor or maybe consultant.
I have Ph.D doctor in my own family but am highly competent researcher on my own via Archie Cochrane or American Medical reference library Bethesda with latin from law and Greek from maths and a knowledge of medical history, case law and anatomy and physiology. Very rare for layman disabled by bacterial meningitis before antibiotics.
Suggested improvements
nothing bearing mind the enormous pressure on NHS which as a statistician I know cannot be resolved in my short life expectancy and I doubt ever!
Queen's Hospital
2023-08-31
Person
5
5
0
Review of Outpatient Team 1
31st August 2023
I was so pleased how I was treated, everyone was so kind and helpful. I am amazed how everyone coped so well. I was never left alone.I was told everything they were doing and I felt I was an individual not a number.
Thank you everyone.
Suggested improvements
You were all great, if I went private I would not have had better service.