queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
332,855 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Outpatient Team 4
15th June 2024


The doctor was very friendly and helpful in all aspects, she really cared about my condition

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen’s - Accident & Emergency
15th June 2024


They forgot about my care and the scans that I needed wasn’t arranged , they didn’t even noticed that I was put onto the corridor , they didn’t tell me what was going on , they was a sister told me I needed to get out of the bed because they are for old person

Suggested improvements
A lot , you need to go and see for yourself how they are treating people , for example I was taken in for a suspected stroke and I was put on a bed in a corridor for 13 and half hours , I didn’t even have any scans until I was there for 10 hours the only time anything got moving after my mum had to moan at the nurses, the only person that sorted anything out was the lady in charge of the a&e she actually walked around to sort the scan out

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 3
15th June 2024


From the minute I arrived I was shown considerate care and attention, my procedure was explained in a way that I understood and overall experience was calm I felt very assured by staff thank you

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 1
15th June 2024


Just as the questions asked, I found everyone involved in my care was kind, respectful and informative. I have no complaints.

Suggested improvements
The area I went to was tricky to find and quite overcrowded.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 1
15th June 2024


Everyone was very kind and helpful. Parking was a problem, but apart for that, everything was fine.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Sahara Ward B
15th June 2024


The nursing staff were amazing could not do enough, Even with me bing in a side room on my own they was always in seeing how I was, All the staff had smiles and very nice and pleasant to talk to. A very big thank u to all the hospital staff

Suggested improvements
There probably is but can’t think at this moment in time

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Sunrise Ward B
15th June 2024


I was informed about what different things were for why I was being given this. Polite helpful

Suggested improvements
Unable to think of anything except keep the good up.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
14th June 2024


Dwayne who took my 90 year old fathers blood was such a lovely man - professional, friendly and extremely efficient.

Suggested improvements
Everything was spot on

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Queen's Birth Centre
14th June 2024


The midwives were kind, caring, informative, respectful and gave me amazing care before and during labour and after I gave birth. I couldn’t have asked for better care for myself and newborn. They also took great care of my birthing partner

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Sunrise Ward B
14th June 2024


Staff were brilliant

Suggested improvements
Stopped patents using their phones after midnight

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2