queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
326,319 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Bluebell Ward B
25th April 2024


Doctors and nurses were brilliant Couldn’t fault them for what they had done for me

Suggested improvements
Bigger portions of food?

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Amber Ward A
25th April 2024


Generally very good however limited knowledge on diabetes and dietary control to reduce blood sugars among general nursing staff is limited comments about food intake were inappropriate and caused a little distress. That said this was limited and i was apologized to regarding this. I must say that a few staff members really stood out as exceptional those being Matt, Vinay, Dani and a young nurse from Dublin whose name i have forgotten they really do go the extra mile.

Suggested improvements
Better Diabetes knowledge

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Coronary Care Unit (CCU)
25th April 2024


I have nothing negative to say about the care I was given at queens hospital for the time I was in.I was treated very well with care, compassion and dignity.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Bluebell Ward A
25th April 2024


All of the nurses on the dayshift fantastic no problems at all go out of their way to help there was one occasion on the night shift where one of the Knight staff would not talk to me because apparently according to her I was not her patient. I was just asking her if she could change my bed as my bed had broken she just ignored me. I had to argue with the woman as if it was her own bed in the end, sister replace my bed no problem at all just that one awkward night nurse

Suggested improvements
No complaint at all apart from that one awkward nurse everything else fantastic very clean very polite good nurse and staff

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
25th April 2024


Good communication And care

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Antenatal Ward
24th April 2024


This was my first time that I visited queen's Hospital I am 32wks pregnant... Had a vasovagal episode and when brought in by my husband I had a further 3 episodes.. Jodie and the team in triage were so considerate and helpful that my husband there and then said we are moving here from RLH, Jodie transferred me as late referral to queen's. I was taken to HDU where I was observed plus a further 3 days in Antenatal. I have been discharged today and I cannot thank each and every department every experience midwife doctor and student nurse.. very overwhelmed with the experience and I cannot wait to deliver my baby in the coming weeks at queens hospital maternity unit...

Suggested improvements
Cooler rooms in antenatal for pregnant women

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 2
24th April 2024


Except care kept fully informed

Suggested improvements
No

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Nuclear Medicine
24th April 2024


The process was efficient with no delays, The staff were friendly and caring.

Suggested improvements
Could not have been better

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 1
24th April 2024


In my experience I found the team very efficient and well organised whilst maintaining a caring and friendly approach.

Suggested improvements
I did have some issues with appointment mix ups.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatient Team 4
24th April 2024


Appointment conducted on time, and everybody involved seemed to be interested at all times.

Suggested improvements
Nothing I can think of.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2