Queen's Hospital

Queen's Hospital 2024-11-25 Person 4 5 0

Everything happened as I would expect

Nothing

Queen's Hospital 2024-11-25 Person 1 5 0

When I went into the day care for a hyteroscopy it felt unfriendly and not informative. I was on the end and literally didn’t get seen until 5.15pm. Was told to walk through to the theatre. I was then put under then woken up. It was mayhem in the recovery room. Staff were laughing out loudly, messing around and all I was trying to do was make sense of what was happening. The nurse literally said they didn’t do anything because they couldn’t get in to do the operation so I had only been under a few minutes. As the noise and messing around continued in front of me I literally said get me out of here and I want to get dressed and go. This is what I literally did. I totally feel let down by the care I didn’t receive and it has left me questioning if I would ever want to use Queens hospital again.

Queen's Hospital 2024-11-25 Person 3 5 0

The nurses were great in Sahara ward B . They were so lovely and kind during my stay they assisted me go the bathroom as I was nervous after back surgery.

My surgent was great !

Queen's Hospital 2024-11-25 Person 5 5 0

Well impressed with all of my treatment thank you NHS

Absolutely nothing

Queen's Hospital 2024-11-25 Person 2 5 0

When I arrived, the Nurses were more involved in staying in there small room than communicating and assisting people arriving for their appointments. As usual, they would often close the door to their room. No manners at all, and when I approached as to why others arriving after me were being seen before me, I was just an inconvience to them. Awful service, I waited 1.5 hours before I saw the Doctor for 5 mins. Something needs to be done about this. Please do not ignore this message.

Retraining for the Nurses in duty of care, and open door policy. How can anyone know who to ask when they close the door to Team/Area 1.

Queen's Hospital 2024-11-25 Person 5 5 0

I think everyone took really good care of me and everyone is really sweet and kind. Thank you so much

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Queen's Hospital 2024-11-22 Person 1 5 0

Poor/no communication no bedside manner. Your medical staff don't talk to one and another. No one knows what's going on.

Teach bedside manner, learn to communication. Learn to give patients family correct info. I will be making a complaint!

Queen's Hospital 2024-11-21 Person 2 5 0

The waiting time was 15 hours. I had no more force left on my body when they finally called me. The emergency room looked like from a country at war. It looked like a war zone, only there are no sirens or planes flying. This was the first time that I came to hospital after more than 20 years when I brought my daughter to the same hospital where the time than was less than two hours. What a change! What an “improvement “! Bravo to all politicians that take such a good care for us, the people, people who vote them to have this kind of treatment. Shame on you that play with the lives of your voters.

I don’t think you can do better. Maybe you can extend waiting time to 24 hours. That will be a record.

Queen's Hospital 2024-11-21 Person 5 5 0

Everyone from the start of my stay to my discharge from Sahara B ward was fantastic. Kind, friendly, welcoming. And the care given is first class. Wonderful people.

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Queen's Hospital 2024-11-21 Person 5 5 0

Everyone was very kind & helpful. I was kept informed about my treatment & Everyone member of staff made me feel at ease. They were all fantastic from start to finish.

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