queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
1 2 3 4 5 251,568 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 340
 
1 2 3 4 5
Review of Anticoag Outpatients,
5th August 2021


friendly informative and caring


nothing

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of High Dependency Unit Midwifery,
5th August 2021


outstanding care - the staff really listened to mum and were very helpful and supportive. Labour was very fast and staff really made excellent decisions and they were all incredible


nothing

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Dermatology Outpatients,
5th August 2021


social distancing was adhered to - Dr Hussain was very efficient, polite and thorough all the staff were very pleasant and helpful


nothing

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Surgical Assessment Unit,
5th August 2021


Doctors and nurses on SAU are the best I felt safe and well cared for. the food was nice too


nothing

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Outpatient Team 4,
5th August 2021


I have been under the care of Karen Gunner, Head and Neck cancer nurse for 20years since having surgery for thyroid cancer, she is the kindest most positive nurse, always supportive and offering any help whether it be emotional support or just by being there, and goes over and beyond to ease any anxieties My care, given by the Consultant Mr Saharay, Nuclear Physicist Mr Gunnakasara and Karen Gunner, has been amazing, I feel I am safe in their hands


My appointment today, was by video call, whilst this is of great help, under the circumstances, it is always so nice to see Karen Gunner at our appointments

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
4th August 2021


The help and care I received was excellent thank you all


Nothing I received excellent service

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
4th August 2021


The care received was, in my unmedical opinion, excellent and the communication good.staff apologised about the waiting times for each section of the hospital we attended that day.


As to be expected, we were at the hospital for over 8 hours. The care was marvellous but we waited over 2 hours for results of tests and to be discharged. A week later and we still haven’t received contact or appointments re further tests the Dr said the patient required at the stroke clinic. This I find worrying and upsetting.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
3rd August 2021


All good staff doctors everyone do there best


All good

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
3rd August 2021


Care from ED Nurses , ENT team and Ward Team was superb. Felt like a I was in a conveyor belt process rather than caring environment at times but Covid restrictions around family visits and the sheer amount if demand makes that understandable


I really don’t know . Care , Treatment and Skill of staff was excellent. I felt looked after although was very worried and concerned However the pace of work and demands on current staff is too much and obviously can’t be maintained. Everything seemed streamlined to its limit and I fear it would not take much for frail people to fall through the cracks . I see this as a Social Funding problem rather than anything that BHR should be responsible for.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Accident & Emergency,
3rd August 2021


The nurses are the angels and totally selfless. Can’t praise them enough especially Bluebell 3.


Better internet. That’s it!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
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Resources

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