Queen's Hospital

Queen's Hospital 2024-05-26 Person 5 5 0

Everyone involved in my appointment on 8th May were very helpful and friendly. I am a bit anxious at the moment as I am having various tests to see if I have cancer, so I really appreciate the kindness and caring of all the staff I have seen so far

My appointment was over 30 mins late but you was extremely busy in the department that day so I did expect a delay, a very helpful staff member checked for me and I was seen to soon after, thank you

Queen's Hospital 2024-05-26 Person 5 5 0

The service and care was first class

Everything was done extremely well

Queen's Hospital 2024-05-25 Person 4 5 0

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A

Queen's Hospital 2024-05-24 Person 5 5 0

They explained what was going to happen and put me at ease.

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Queen's Hospital 2024-05-24 Person 5 5 0

The dr was very kind and understanding. He explained to me what he was going to do. I can’t fault the care I was given.

Nothing

Queen's Hospital 2024-05-24 Person 5 5 0

I am very happy with the service

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Queen's Hospital 2024-05-24 Person 5 5 0

Joey (my nurse) was exceptional in the care she delivered today; she always is. She makes sure to give me my pain relief on time and clearly communicates what she will be doing for me and any information that I need to know. She has made my stay bearable, despite being in pain, and I never have to worry when she is looking after me. Dr Alexis Rodríguez (the haematology registrar) came to examine me and prescribed all my medication, in a timely manner. He dealt with me with respect and also clearly communicated how he was going to care for me. Everyone at the Infusion Suite was very kind, polite and helpful.

Easier sign in process. Perhaps instead of signing in at Sundlower Suite reception, patient could come straight to the Infusion Suite. If patients still have to sign in at Sunflower Suite reception, Haematology CNS 's should make sure to inform receptionists and be ready to pick up when the receptionist call. I wrote the above statements because, at times, waiting takes a while at the reception due to the fact that CNS are not able to be reached.

Queen's Hospital 2024-05-24 Person 5 5 0

The care my mum got was excellent.

Everything was fine.

Queen's Hospital 2024-05-24 Person 5 5 0

Vera was excellent! I was anxious about getting the coil but Vera was calming and patient with me and extremely informative.

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Queen's Hospital 2024-05-24 Person 5 5 0

Excellent service received today. Very happy to come back again.

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