Queen's Hospital

Queen's Hospital 2024-05-21 Person 1 5 0

14 hours wait to see a doctor not good enough, no update on blood results so you say there anxious. No update on what they are planning on doing. Move you from one department to another to “access you quickly” but just join back of queue in new department. Terrible experience.presented with chest pains and did t have a ecg for about 7 hours. Should fa s ecg within 10.

Wait times improved.

Queen's Hospital 2024-05-21 Person 4 5 0

Everything went well, despite how busy the staff are, they managed my treatment efficiently and in a friendly manner.

I can't think of any improvements

Queen's Hospital 2024-05-21 Person 2 5 0

Two blood tests went missing ,the solution was to take more blood two more needles put into me .while having a blood transfusion I was moved out of A&E ? Resulting in blood leaking over the bed

My be use text messages as to updates on times and when people Will be seen in stead of endless asking at nurses station asking when will you be seen

Queen's Hospital 2024-05-21 Person 5 5 0

Great service from our NHS

Not much without more money being allocated to the NHS by central government.

Queen's Hospital 2024-05-21 Person 5 5 0

Hello I have to say the nurses and the doctors were so helpful and kind to me over all when I walk in to I left brilliant service. Only one nurse was rude to me not helpful at tool but she must have a bad day

I can’t every thing I saw was good

Queen's Hospital 2024-05-21 Person 4 5 0

Was treated well but didn’t like the long waits with no information about what was happening. I expected some waiting around and was there for a long time but staff were lovely and treatment was great.

For me personally nothing better could be done other than everything being a lot quicker but I understand that this may not be possible due to number of patients

Queen's Hospital 2024-05-21 Person 1 5 0

Had to go to pals after hospital appointment sent to a&e over 25 hours later refused treatment but put on beta blockers awaiting call back from pals

Read my notes

Queen's Hospital 2024-05-21 Person 2 5 0

This was the 3rd time attending the emergency department for the same issue, I have had constant abdominal pain losing weight my pain was so bad when I attended for the 3rd time, all that was done was a blood test pumping me with morphine. Which didn't ease the pain spent 10 minutes with the dr after waiting 11 hrs, I have lost all faith in the service at Queens.... I was told I was going to be Reffered to gastric team urgently on my.second visit but never happened ..... so 9 weeks on constant pain weight loss imI'going to be complaining and taking this further.

Yes admitted me and found what is causing my constant pain

Queen's Hospital 2024-05-21 Person 1 5 0

I attended the A&E department with my mum who had a fall and feel pain in her ribs. She is quite frail and been poorly with her health, she is diabetic and got other medical issues. We had the worst experience at the A&E waiting for more than 24 hrs wait to get treated and to be seen by Dr. She spent all night and day sitting on a metal chair and without a proper meal nor getting any information what's was going on. Now she is home but that day and night staying at the A&E , no sleep, no proper food has make her more weak and poorly when she got home. I wish no one ever goes through that kind of bad experience in hospital.

Lack of communication and information through staffs and clients causes more problems to the person suffering.... something need to work towards and also no doctors at hospital to look after patients.

Queen's Hospital 2024-05-21 Person 5 5 0

Great service. All staff work extremely hard and do an amazing job.

I think everyone does the best they can. We are very lucky to have such a good service.