queen-elizabeth-the-queen-mother-hospital

Queen Elizabeth The Queen Mother Hospital

St Peters Road, Margate, Kent, England, CT9 4AN
 
1 2 3 4 5 13,890 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
21st October 2021


Was supposed to have a brain scan as arranged by my gp and they refused to give me one TWICE!! I have no more to say. Choose death over QEQM as it’s less hassle. All staff look bored and useless

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
23rd September 2021


I was looked after wonderfully on Birchington Ward and would like to thank all the staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
17th June 2021


The one hour one visit per day is not enough. Especially when you keep to the rules and see others around you getting away with not.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
30th April 2021


The nursing staff, HCAs and catering team were lovely and very caring but it was apparent that staffing levels are dreadful especially at weekends. This meant that basic needs were not met i.e help with personal hygiene because the nurse looking after my relative was too busy. There needs to be better communication between Doctors and the patient and the patients family. My relatives overall experience at the QEQM was not a good one.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
8th April 2021


The doctors hide and have tea breaks only seem to appear before shift change over then rush patients through the system I feel sorry for the stressed out nurses who have to spend valuable time trying to find a doctor I've over heard the nurses complaining to each other about this common problem it needs to be address just check your computer system the staff need to stop being so heartless and the good staff are getting burnt out trying to cope

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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