Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Queen Alexandra Hospital
2018-05-30
Person
4
5
0
Review of Pre-op assessment Outpatient Area
written by a patient
30th May 2018
Seen 5 mins before appt time. Lovely care by nurses first then saw consultant who explained everything very thoroughly.
Queen Alexandra Hospital
2018-05-30
Person
5
5
0
Review of A5,6
written by a patient
30th May 2018
Cannot fault the staff. Good humor and always a smile. Attention to detail was great.
Even the food was good and that is normally the subject of most jokes.
I was especially impressed with Zoe who had the worst time trying to get the extremely erotic socks onto my size 13's.
All in all five stars start to finish.
Thank you all.
Queen Alexandra Hospital
2018-05-30
Person
5
5
0
Review of Eye Day Case
written by a patient
30th May 2018
Very clean, efficient and friendly. Cannot fault the care I received.
Queen Alexandra Hospital
2018-05-30
Person
4
5
0
Review of CHOC Day Unit
written by a patient
30th May 2018
I booked in at reception at about 9:50/55 for 10am chemo. I was given my wristband and went to sit in the prescribed area. Just after 10 the nurse came along and I wasn't called. I waited until after 10:30 when they came back I again wasn't called. My wife asked. I was told that I had not booked in! I felt at this point I was being blamed when there was a hiccup at the reception. My wife also tried speaking to the nurse who on 2 occasions completely ignored her - which we both thought was extremely rude.
There is a simple way to overcome this hiccup. The person collecting the patients asks if EVERY patient due at a certain time if they are there - this would mean that all who were there would be picked up even if they had not booked in correctly - or that the reception desk forgot to tick it off.
When you are due to be in the unit for upwards of 7 hours anyway any delay is very frustrating and when even one member of staff ignores you it doesn't help the mood.
I SHOULD NOT be forced to enter my ethnic group as it is totally irrelevant I am very unhappy and so far it is the only time I have EVER been forced to fill it in!
Queen Alexandra Hospital
2018-05-29
Person
5
5
0
Written by a patient
Written by a patient 29th May 2018
Great experience
Queen Alexandra Hospital
2018-05-26
Person
4
5
0
Review of D5
written by a patient
26th May 2018
Everything was fine considering that I had a major operation on my hip and the care was faultless. Picking up a minor urinary issue delayed my discharge from hospital which probably didn’t help my mind set but that’s life! I was a bit flustered when I packed up to leave as the bed was required urgently but that is really nothing to be worried about.i enjoyed the food as well!
Queen Alexandra Hospital
2018-05-23
Person
5
5
0
Review of Emergency Department
written by a patient
23rd May 2018
All the staff that felt with me were kind curtius explained every thing to me and were very quick
Queen Alexandra Hospital
2018-05-22
Person
5
5
0
Review of Gynae OPD
written by a patient
22nd May 2018
All appointments on time. Staff listened to you. The staff made me feel welcome and not a nuisance. Much better than other departments such as cardiac where you are not welcome and rushed in an out in less then two minutes despite having to wait months for an appointment. Well done. If one department can do this why cannot the others.
Queen Alexandra Hospital
2018-05-18
Person
5
5
0
Review of Pre-op assessment Outpatient Area
written by a patient
18th May 2018
Excellent service and I thought that the staff treated me in a most caring way. The nurses were efficient friendly and completely put me at ease. I would have no hesitation in recommending the hospital to others. I just wished that my local G. Ps could be equally as efficient and helpful.
Queen Alexandra Hospital
2018-05-18
Person
4
5
0
Review of Renal OPD QAH
written by a patient
18th May 2018
The Renal outpatients team at QA are all superb - so friendly, caring and above all professional (Michelle has got to be the best Receptionist ever). However, I was not enamoured with the Consultant who has replaced Jasna - I was in and out of his room in under 5 minutes, having never met him before and I have no idea of his name. Jasna was a truly brilliant Consultant to both me and my wife (my donor) and we shall miss her. Apparently she was "sacked" and obviously we do not know the exact reason but we cannot believe it was justified. She took time to make her patients feel at ease, answered all our questions and made us feel like friends and not her next appointment (the exact opposite to her replacement). We have a friend who was also a patient of Jasna who feels exactly the same. We wish her well and would love to see her back where she belongs.