one-ashford-hospital

One Ashford Hospital

Kennington Road, Willesborough, Ashford, Kent, TN24 0YS Also known as: Ashford One
 
1 2 3 4 5 43 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a private patient
4th April 2022


Clean safe environment

2022-04-25 08:30:58
Response from One Ashford Hospital

Thank you very much for your kind feedback. We're pleased to hear you found our facilities of a high standard. All the best with your recovery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
26th March 2022


Always friendly.

2022-03-29 08:41:16
Response from One Ashford Hospital

Thank you for your kind feedback. All the best with your ongoing recovery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
10th November 2021


I have just had an operation at One Ashford and can highly recommend this hospital. Such friendly caring staff and my specialist Mr Brian Wise was just wonderful. I was completely put at my ease and my procedure fully explained to me. The theatre staff and anaesthetist were highly professional and kind, putting me at my ease when I was a bit nervous. The post operative care was amazing!! The nurses are super kind and professional. I felt very safe and protected with regards to Covid protocols too. I would not hesitate in coming here again. .

2021-11-10 09:09:10
Response from One Ashford Hospital

Thank you so much for your lovely feedback. I have passed your comments onto Mr Wise who will no doubt be very pleased to hear you were happy with you care you received. I will also convey your feedback to our clinical team. May I wish you all the best with your ongoing recovery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
18th October 2021


Amazing Staff and Facility. Wouldn't go anywhere else

2021-10-18 13:15:49
Response from One Ashford Hospital

We're really pleased to hear you were happy with the treatment you received at One Ashford. It is always lovely to receive such nice feedback. All the very best with your ongoing recovery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th September 2021


It would be remiss of me not to mention the team supporting Mr Jain. I was warmly welcomed by a Receptionist with a genuine smile and escorted by a Porter with a wonderful sense of humour. The Anaesthetist and his Assistant really knew how to calm this anxious patient through lighthearted conversation, and the Nurses couldn't have been more caring. Last but not least, compliments to the Chef for a very delicious meal that was well-presented, and thanks to the lady who served me with a smile and readiness to help me with anything else I might have needed. Everyone seemed to be loving their jobs and to me that's a crucial ingredient for fantastic service. My sincere thanks to you all.

2021-10-01 09:19:34
Response from One Ashford Hospital

Thank you very much for your kind feedback which I shall forward onto our staff on your behalf. May I wish you all the very best with your ongoing recovery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
11th August 2021


I had a bilateral breast reduction at One Ashford 3 weeks ago and I have nothing but praise for the staff there. From the moment of admission and taken up to my ward by a lovely porter who explained how all the 'gadgets' in my room worked, to the nurses who checked me in etc, the professionalism and care of the staff was 100%. Super clean room. Everyone sanitising hands etc on entering room, etc. Room was lovely and bright - excellent wc facilities. The care from the nurses was second to none - Jenny, Emma and Jane in particular, thank you! They work very hard but were always happy and kind. I had a light supper after surgery which was lovely (thank you to the lovely catering lady) and before I was discharged the following day had a wonderful lunch. Three days post surgery I had a call from a nurse at One Ashford to check that I was feeling okay. Outpatients for change of dressings was fabulous. First class all the way - would not hesitate to recommend to anyone if needed surgery/outpatient care. Thank you.

2021-08-23 09:19:36
Response from One Ashford Hospital

Thank you very much for such lovely feedback. It is always nice to hear that patients have a positive experience from the moment they come into the hospital until they leave. We are pleased to hear your surgery went well, and we wish you all the very best with your ongoing recovery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
30th July 2021


One Ashford is an excellent hospital. I was treated there as an NHS patient but was treated no differently to a private patient. I would highly recommend this hospital to anyone contemplating treatment.

2021-08-02 09:53:05
Response from One Ashford Hospital

We are really pleased to hear your stay with us went well. We pride ourselves on giving all our patients an equally high quality of care and I am glad to hear this was your experience too. All the best with your ongoing recovery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 

Profile

One Ashford Hospital is a modern, purpose built private hospital equipped with the very latest technology. Our operating theatres provide you with the very best environment to keep you safe and free from infection. Our private hospital is home to the latest theatres, luxury ensuite bedrooms, specialist rehabilitation physiotherapy and outpatient diagnostic facilities including fast-track access to X-ray, CT, MRI and ultrasound. We treat patients across a number of specialties including Orthopaedics, General Surgery, Gynaecology, Urology, ENT, Dermatology, Plastic Surgery and more.

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Resources

Short link to review One Ashford Hospital: http://iwgc.net/emuxe