One Ashford Hospital

Kennington Road, Willesborough, Ashford, Kent, TN24 0YS
 
1 2 3 4 5 26 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
5th February 2020

An excellent hospital - all staff were kind and very competent. My alarm was answered speedily, even during the night, and they were all very efficient and caring. Hospital facilities are excellent - own room with en-suite and good quality food.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th December 2019

The only suggestion I would make would be to send the documents from my first investigation to the NHS for my ongoing treatment, because Canterbury hospital had no information about my issues even though the NHS pay for this investigation.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th December 2019

Had the pleasure at staying at the one hospital ashford in September for four nights after knee operation,and I would highly recommend it .First class service excellent nursing staff and all round after care I would definitely stay there again given the choice thank you all very much and merry Christmas to you allow

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
2nd October 2019

From the moment I arrived for my operation everyone was very reassuring and helpful including the hospital porter who showed me to my room and explained everything. I felt all the staff treated me with dignity and understanding and as an individual. One suggestion is that I would have liked to be more fully briefed on what i needed to do on my return home ie renewing my would dressing and the need to give myself daily anti clotting injections. Overall hospital modern and welcoming and the food was very good quality with staff always on hand to help and good post op follow up

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th September 2019

I cannot speak highly enough of all staff at the ONE from my consultant to the catering staff. I was treated like I was the only person that mattered. The hospital is lovely and clean peaceful and very conducive to making a speedy recovery. Special thanks to the ODP who escorted me to theatre and without I would have never made my surgery. He was very kind, reassuring and very professional. I do not remember his name unfortunately. Also big thanks to nurses Donna and Cristina. Both were excellent as are all the staff. Bart the physio is a very hard task master but hard work pays off. Thanks also to Rob the physio I'm seeing as an outpatient. Everybody works together as a team which is what makes the ONE. Thank you all.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
23rd August 2019

Once again this hospital has given a fantastic service from start to finish. Special thanks should go to and please pass on to the reception staff who have helped me out with a friendly and can do approach throughout the process.

Recommend
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Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
Written by a patient
31st July 2019

I had hip replacement surgery at The One and couldn’t recommend them more. The hospital and rooms were very clean. My room was well designed with a lovely but practical en-suite. All the staff were efficient, friendly and knowledgeable, I never felt that anything I asked for was too much trouble for them. Would totally recommend.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
19th July 2019

This is an excellent healthcare facility. From arrival to departure I felt extremely pleased with the care and attention I received. The staff came across as highly motivated as well as caring.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
7th July 2019

I have visited the hospital on three occasions as an outpatient and as stated above have always been very satisfied. The ambience of the reception area being bright and airy has a calming effect whilst you are waiting. All the staff that I had occasion to meet were very welcoming and caring/supportive according to their profession. A great place!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Resources

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