Nuffield Health Brentwood Hospital
Written by a NHS patient
18th October 2021
In August, 2021, I attended a pre-assessment appointment at Nuffield Health, Brentwood Hospital in preparation for a ‘day surgery’ for an inguinal repair. The medical Lead of the very competent Pre-Assessment team provided me with an informative and focused understanding of the investigative procedures to be conducted and their medical relevance in preparing me for the day surgery on 31 August, 2021. This high level of professional expertise and proficiency made me very comfortable for my surgery that was to take place in this medical facility.
The same caring concern was reinforced on the day of my admission for the procedure. From the moment that I was taken to my ‘day room’, until my evening release, I experienced an exceptional level of attention and care. The early morning preparation for my surgery was conducted in a calm manner that was informative and made me feel confident that I was in excellent hands for a successful outcome. During my afternoon/evening recovery, the careful monitoring of my post-operation condition prompted immediate therapeutic responses as deemed necessary. The attention and interactions of all nursing staff were of high quality and I was most impressed and appreciative of the care and support of the Lead Nurses (J & N) in the Day Surgery Unit as I prepared physically and mentally for my discharge
Though I experienced some technical problems with connecting my Apple IPad with the hospital’s WIFI facility, the discussions of Aussie locations and experiences with a number of the nursing staff provided many uplifting emotional stimuli to distract me from some physical discomfort. Yes, the shared visions of Kakadu, the coastal highlands of North Queensland, the Great Barrier Reef, Wave Rock, etc., were perfect stimuli for my recovery. As I need to attend to ‘blood-thinning’, I was also most appreciative of the attention of the Pharmacy Manager and her staff to the maintenance and recovery of my INR, i.e., sometimes a difficult factor to considered before, during, and after a surgical procedure.
So, I am expressing my very Special Thank You to You ALL, the medical and nursing staff at Brentwood Nuffield Hospital.
Doctor John Lange