Northern General Hospital

Quicker response was needed when you required a bed pan. I was confined to bed and couldn't take myself to the Toilet and was upset when I couldn't wait.

My husband had valve surgery October 2015, mr briffa was excellent throughout. We couldn't have asked for anything more, all his team was tremendous. My husbands stay on the chesterman ward was second to none, he was back training after a few months and started his new job in June 2016. Thank you again for everything. Mrs. A. Black

My only complaint is when visiting pre operative assessment unit I needed blood samples to be taken I had to wait 20mins when 5 staff members where chatting about there own ailments even when called to have the blood taken four ladies ontinued to chat this seems an utter waste of staff resources when nursing staff are understaffed the rest of this department was very efficient and I had a very through assessment undertaken with care.

I was taken into A&E then to firth ward but they couldn't figure 100% out what was wrong with me even though to the first doctor opinion was right. The reason I'm writing this review is I'd like to thank all the staff in A&E for all they did to help from reception to ward. I'd also like to thank staff in ward Firth 6 for all they did top help. Despite all the abuse threats they received from patients they still kept smiling and talking to the idiots as if they were same as the decent patients. A SMILE GOES A LONG AND IT COSTS NOTHING, wish someone would teach them at RHH how to smile... If I've offended I'm sorry but was being honest..

Our son was admitted to NGH with acute appendicitis and concomitant C diff infection on 7 December. Although we regret that he was kept 5 hours in a chair before being offered a bed we have high praise for his surgical treatment and nursing, both of which were delivered with good humour and in line with best practice. We were concerned that he was initially recommended for discharge the following morning but he has since recovered well. Thank you!