Northern General Hospital

Northern General Hospital 2025-06-27 Person 5 5 0

I’d like to say that the service was absolutely fantastic!! In to A&E unit, seem within a few minutes wait time, receptionist was on the right side of great. Through to minor injuries unit and within minutes of sitting down, back up and treated. You may read this and think “oh my god” Must have been a little poetic license!! Not!! Just to say fantastic service. Tracy in minor injuries unit 11/ 10!!! Thank you for your help and support today. Don’t change your attitude, just keep doing what you do best. Thank you to all concerned.

Northern General Hospital 2025-06-04 Person 5 5 0

Amazingly good care feom everyone.t.

Northern General Hospital 2025-05-04 Person 1 5 0

Dear Sir or Madam, I wish to report what happened to my 81 year old mother on 9th April when she was admitted to Northern General Hospital, at around 4.30pm. When we arrived we waited around 3 hours. They later sent us down to the medical building where we waited about 2 hours to see a doctor. The Doctor suspected my mother had sepsis and sent us back to a and e.  When we arrived there my mum started with rigors, shaking violently. I was so concerned for her and repeatedly asked and even begged for antibiotics for her, knowing that she had sepsis and knowing that antibiotics MUST be administered within the hour in the case of suspected sepsis.  I was ignored by the receptionist who blurted out, "My grandmother died from sepsis! You have to wait your turn!"  In other words we don't care whether your mum lives or dies! Her attitude was so brutal, so terribly unkind. I was on the point of tears! Finally after about another hour she was called in. When we got in the room the nurse was was rude. She asked my mum, " Are you always like THIS?" What a question! Why are nurses so heartless? I made a video of my mum which I will attach to this letter. I wanted to have proof of what her condition was like at that point in time. She was shaking violently and very traumatized. Why would a nurse speak to my mum in this way asking her if she is always like this. That nurse ought to be fired . She is not a nurse at all in my opinion.  When we got through to the waiting area with about 5 other people, my mum was by far the sickest person in the room and it was so obvious. I was suddenly confronted by 3 security officers who accused me of videoing the nurse and they DEMANDED to see my phone! I did not take any video of anybody but my mum. I had to show them the phone in front of all the staff at the A and E. It was so humiliating and all this time my mum is violently shaking. There were more concerned about whether I'd taken a video of their staff than my mum who was on the point of death! It was unbelievable! This is a hospital that I always thought had an excellent reputation..I kept asking nurses ,consultants for antibiotics and all they said was we are waiting to see the blood results..! We were ignored .How totally shocking! How cruel!I hope you realize God saw all of this and on judgement day they will have to give an account for what they did to her.  She was later admitted to Barnsley hospital where they have much kinder staff all round and where they have a policy for SEPSIS which is far superior to that of NGH.  I asked for a cup of tea for my mum. I was met with a glare from the person like I was some kind of criminal.... Finally at around 4am she was given some antibiotics for sepsis. ! That's so unprofessional. My mum could easily have died.  My mum was in hospital with a CRP of 300. A doctor was in another hospital with a CRP of 400 and sepsis.. He was discharged after 2 days in Withymshawe hospital in Manchester. His story was on national TV.  Why did they take 17 days to treat her? She improved on the 12th April and then after that went downhill. We have all the phone evidence of her progress which we closely monitored with the help of several.medical professional friends.  What did they give her after the 12th to make her so unwell? We are appalled, shocked, grieved and very very angry at the treatment my mum received in this hospital.  Regards, Dawn Martin

Northern General Hospital 2025-03-28 Person 5 5 0

I was on Firth 4 for 11 nights from 4th February 2025. All the staff was amazing and couldn't do enough for me from the nursing staff, support workers to the cleaners and ward assistant. Also miss hunt my surgeon to ther doctors. Everyone was amazing. Couldn't have asked for a better team to look after me

Northern General Hospital 2024-12-24 Person 5 5 0

from the start of my journey to the diagnosis of needing a replacement mitral valve and having the surgery at the Northern General hospital all went smoothly,i recovered and went back to my printing job and im now 68yrs old and retired,I often think about Mr Braidley and the staff on the chesterman ward and im eternally grateful to them all in 2003

Northern General Hospital 2024-10-07 Person 5 5 0

I was looked after well by the very busy ward staff . The colorectal nurses took over my care on discharge. The telephone was answered quickly to all my queries and they were informative and reassuring.

Northern General Hospital 2024-01-03 Person 5 5 0

Everything was perfect while I was in hospital

Northern General Hospital 2023-03-02 Person 5 5 0

Spend 10 days in the northern general 7 of witch were in chesterman 2, I have to say the staff were absolutely amazing I could not praise them more thank you so much for the care I received it really was fantastic

Northern General Hospital 2023-02-19 Person 5 5 0

Attended cardiology dept outpatient and in patient three times in last ten months.Staff all top quality service provided.

Northern General Hospital 2022-11-28 Person 5 5 0

Could not have been cared for any better. All the staff at every level were first class and deserve the highest praise. Thank you all.