Reviews
Reviews
I stayed on Cheasterman wards 3 and 4 all the staff went above and behond nothing was to much trouble I can not thank them enough
My heart condition is deteriorating very quickly after late diagnosis despite regular monitoring. I have waited for the opportunity to have a valve replacement and then just hour's before surgery was to take place it was cancelled. In conclusion DO NOT have heart surgery on the NHS as your surgery is not guaranteed even with a critical condition. Go private even if it is a struggle to afford.
Many many thanks to the hospital staff for their hard work, dedication and care. They were absolutely wonderful!
From checking in to every person I dealt with it was like being in a posh hotel. I felt extremely cared for every step of the way and I cant thank the staff enough
Everything you need to know about the UK healthcare system is this It's designed to make it difficult for people to actually get help . In reality, it's help only for those who can afford it . Everything is extremly expensive - even a single test can cost £180. And if something's wrong , you'll have to pay again
My dad had a triple bypass some nurses where amazing others where questionable. On icu my dad sent me a message in the middle of the night distressed and when i called i was told he was ok when I could hear he was so distressed. The next bad experiance was on discharge the nurse on chesterman 2 the night before was asked to sort his medication and refused. On day of discharge it caused a 7 hours of delay and the same nurse on discharge dragged her feet on purpose. All the other nurses and ward staff where amazing
I’d like to say that the service was absolutely fantastic!!
In to A&E unit, seem within a few minutes wait time, receptionist was on the right side of great.
Through to minor injuries unit and within minutes of sitting down, back up and treated.
You may read this and think “oh my god”
Must have been a little poetic license!!
Not!!
Just to say fantastic service.
Tracy in minor injuries unit 11/ 10!!!
Thank you for your help and support today.
Don’t change your attitude, just keep doing what you do best.
Thank you to all concerned.
Amazingly good care feom everyone.t.
Dear Sir or Madam,
I wish to report what happened to my 81 year old mother on 9th April when she was admitted to Northern General Hospital, at around 4.30pm.
When we arrived we waited around 3 hours. They later sent us down to the medical building where we waited about 2 hours to see a doctor. The Doctor suspected my mother had sepsis and sent us back to a and e.
When we arrived there my mum started with rigors, shaking violently. I was so concerned for her and repeatedly asked and even begged for antibiotics for her, knowing that she had sepsis and knowing that antibiotics MUST be administered within the hour in the case of suspected sepsis.
I was ignored by the receptionist who blurted out, "My grandmother died from sepsis! You have to wait your turn!" In other words we don't care whether your mum lives or dies! Her attitude was so brutal, so terribly unkind. I was on the point of tears! Finally after about another hour she was called in. When we got in the room the nurse was was rude. She asked my mum, " Are you always like THIS?" What a question! Why are nurses so heartless? I made a video of my mum which I will attach to this letter. I wanted to have proof of what her condition was like at that point in time. She was shaking violently and very traumatized. Why would a nurse speak to my mum in this way asking her if she is always like this. That nurse ought to be fired . She is not a nurse at all in my opinion.
When we got through to the waiting area with about 5 other people, my mum was by far the sickest person in the room and it was so obvious. I was suddenly confronted by 3 security officers who accused me of videoing the nurse and they DEMANDED to see my phone! I did not take any video of anybody but my mum. I had to show them the phone in front of all the staff at the A and E. It was so humiliating and all this time my mum is violently shaking. There were more concerned about whether I'd taken a video of their staff than my mum who was on the point of death! It was unbelievable! This is a hospital that I always thought had an excellent reputation..I kept asking nurses ,consultants for antibiotics and all they said was we are waiting to see the blood results..! We were ignored .How totally shocking! How cruel!I hope you realize God saw all of this and on judgement day they will have to give an account for what they did to her.
She was later admitted to Barnsley hospital where they have much kinder staff all round and where they have a policy for SEPSIS which is far superior to that of NGH.
I asked for a cup of tea for my mum. I was met with a glare from the person like I was some kind of criminal....
Finally at around 4am she was given some antibiotics for sepsis. ! That's so unprofessional. My mum could easily have died.
My mum was in hospital with a CRP of 300. A doctor was in another hospital with a CRP of 400 and sepsis.. He was discharged after 2 days in Withymshawe hospital in Manchester. His story was on national TV. Why did they take 17 days to treat her? She improved on the 12th April and then after that went downhill. We have all the phone evidence of her progress which we closely monitored with the help of several.medical professional friends. What did they give her after the 12th to make her so unwell? We are appalled, shocked, grieved and very very angry at the treatment my mum received in this hospital.
Regards,
Dawn Martin
I was on Firth 4 for 11 nights from 4th February 2025. All the staff was amazing and couldn't do enough for me from the nursing staff, support workers to the cleaners and ward assistant. Also miss hunt my surgeon to ther doctors. Everyone was amazing. Couldn't have asked for a better team to look after me