Reviews
Reviews
Starting from the get-go as an NHS patient I was shown to my room, which was immaculate. Changed to get ready for my operation, which was about mid day, and was welcomed into the theatre, where everything was explained about the upcoming couple of hours of surgery.
Recovery for about an hour then wheeled back to my room, offered a menu and was there anything I needed? Food and drink was offered, and for my three days there was totally looked after by the whole team, from Surgical team, Chef, Nurses, Housekeeping, and all. As I understand, most of the people who work there have been there for a long time time, and it seems once they start working there, they don't leave.
Surgery and recovery went better than I could have hoped, and I'm now (6 x weeks post op) recovering better than I could have hoped for - couldn't recommend the place or people any higher - fantastic service from everyone.
I have had two knee replacements at North Downs and both experiences have been very positive. The nursing staff was very caring and friendly and made me feel comfortable during both my stays.
n/a
I was treated extremely well by all staff both visits to the hosipital
I recently had Lens Replacement Surgery at North Downs Hospital as I had cataracts in both eyes and my eyesight had been getting worse over the years. Dr Saj Khan carried out this procedure and I am delighted with the result. I no longer have to wear my spectacles constantly and it has really improved my life.
Dr Khan explained the procedure to me beforehand and I had complete confidence in him. The operation was completely painless and although I had been very nervous beforehand I needn't have worried at all.
I highly recommend Dr Khan, he is a very patient and experienced surgeon
I attended North Downs for cataract surgery and feel I was very well looked after with a positive outcome
Excellent service, nurses and physiotherapists were great
Very discrete location. Service and environment made me feel very relaxed.
The physiotherapist made me feel rushed and the discharging nurse gave no information, so discharge was not clear and poor. Despite that everyone else was caring, kind and attentive.
I have had a few follow up appointments and X Rays at this hospital for my broken foot. I would really recommend this hospital. The staff are very friendly and it is kept to a very high standard, particularly in regards to being Covid safe.