North Devon Hospice

Deer Park, Newport, Barnstaple, North Devon, EX32 0HU
 
1 2 3 4 5 835 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
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Page 1 of 84
 
1 2 3 4 5
Review of North Devon Hospice - Clinical Nurse Specialist (CNS), written by a family member
25th October 2023


The services and support outlined by my father's community nurse was never available. No home visits, no home care and ultimately, no hospice bed in the final days.

Suggested improvements
Made it 100%, clear that hospice beds are not available. Made it 100% clear that home visits and support are not an option, Not make promises you cannot keep.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Supportive Care - The Long House, written by a family member
25th October 2023


As always it was a real treat to spend time at the LongHouse. Food, company and treatments all excellent.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Supportive Care - The Long House, written by a patient
25th October 2023


Always treated with care and respect and leave feeling relaxed.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Supportive Care - The Long House, written by a patient
25th October 2023


I thoroughly enjoyed the treatment. The staff are lovely and the atmosphere is very relaxing. The lunch was very nice, there was plenty of choice.

Suggested improvements

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of North Devon - Bedded Unit, written by a patient
25th October 2023


Suggested improvements
In my experience not just continue with your dedicated commitment.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of North Devon Hospice - Clinical Nurse Specialist (CNS), written by a family member
25th October 2023


The services and support outlined by my father's community nurse was never available no home visits, no home care and ultimately, no hospice bed in the final days.

Suggested improvements
Made it clear that hospice beds are not available. Made it 100% clear that home visits and support are option not make promises you cannot keep.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Supportive Care - The Long House, written by a patient
25th October 2023


For the kindness and care from everybody.

Suggested improvements
You could not do any better.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of North Devon - Bedded Unit, written by a patient
25th October 2023


Suggested improvements
Absolutely nothing. Everything is perfect.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of North Devon Hospice - Clinical Nurse Specialist (CNS), written by a family member
5th October 2023


Everyone showed care and kindness, at all times. Professional, caring, empathetic and dignified. Family support was always available.

Suggested improvements
Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of North Devon Hospice - Clinical Nurse Specialist (CNS), written by a family member
5th October 2023


Kind, caring, attentive, beautiful end of life care. Dad would have been so grateful.

Suggested improvements
Nothing everything was perfect and more.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
 
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Page 1 of 84

North Devon Hospice was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

 

Resources

Short link to review North Devon Hospice: http://iwgc.net/ejn4f