Mount Gould Hospital

Mount Gould Hospital 2024-04-19 Person 5 5 0

The entire team are incredibly dedicated professionals. The care and compassion shown to us all whilst our mother was in their care was exemplary.

Mount Gould Hospital 2024-04-16 Person 5 5 0

I would just like to say how pleased I was with the way that everyone on Edgcumbe Ward cared from my mum, from the day that she arrived until the day that she left. I was so worried when she was sectioned as it always (in my head anyway) has such awful connotations. However, this worry was so misplaced. Despite her erratic behaviour and her tendency in the first few months to verbally and physically abuse the staff, she was shown nothing but care and respect. The staff always had time to explain to me what was going on and to answer any questions that I may have. There was not one time when I didn’t feel that my mum’s needs were not being met in the most efficient manner but always with the utmost kindness and patience. As you know, I would have loved for my mum to live out the rest of the time that she has left with you at Edgcumbe, but I do understand why this could not be the case. So I would like to take this opportunity to ask you to pass on my deepest thanks to all of the staff on Edgcumbe for the fantastic care that they provided for mum, who never failed to be friendly and approachable, no matter how busy and under pressure that she was. Everyone on the ward is a brilliant example of what makes the NHS so wonderful despite the constant pressures that it constantly experiences. With kindest regards and deepest thanks to everyone on Edgcumbe Ward

Mount Gould Hospital 2024-04-09 Person 4 5 0

Offer a cuppa on arrival

Mount Gould Hospital 2024-04-08 Person 5 5 0

Throughout my wifes care at Edgcumbe, she was welcomed with great nursing, kindness and compassion. Edgcumbe team are a very special team who I am internally grateful to.

A revamp of the main visitors room

Mount Gould Hospital 2024-04-08 Person 5 5 0

I was well looked after during my stay

Mount Gould Hospital 2024-03-24 Person 5 5 0

Each patient was assessed at the beginning of the rehabilitation and goals established which were clearly communicated. All care supported the patient however difficult that could have been. All staff in the various disciplines were hugely encouraging and their effort and professionalism maximised patient progress. Throughout all staff were kind friendly and helpful.

Mount Gould Hospital 2024-03-19 Person 5 5 0

Mount Gould Hospital 2024-03-18 Person 5 5 0

Mount Gould Hospital 2024-03-14 Person 5 5 0

We were able to relax whilst he was in your care. You gave really good care, thank you.

Nothing. If we could pick him up and drive him back to you we would do it tonight.

Mount Gould Hospital 2024-02-28 Person 5 5 0

Because everyone's around you & everyone is nice.

No