Moat Road, Walsall, England, WS2 9PS
There seems to be a total lack of communication between departments. To be told that you have cancer in the cerebellum and lungs and to be left for weeks without a prognosis or treatment plan shows a lack of care, compassion or respect. Yes we all know that the NHS is under pressure but how long does it take to say the next stage is x number of weeks away, at least then you don't think you have been forgotten about. All (or most of) the staff and doctors were polite and apparently caring but they do not follow up if concerns are brought to their attention. If you report your concerns to the PALS unit they inform the ward you are on - beware there could be a backlash.
I’ll happily report. The maxillofacial department is wonderful. Kind, caring, compassionate and trustworthy. The gynaecology department the complete opposite. No information given, shoved in a room, told to strip from waste down and endured the most horrific time of my life possible. Left feeling butchered with no more information in fact the consultants exact words were “we’re done” and that was it. I still don’t know what you actually did to me and I’m still in physical agony now. Emotionally I’m a wreak and once I am back to full health I will let you know as I want answers. How can you perfeorm these procedures without even explaining what is going to happen? How can you shove a torturous instrument through someone’s cervix with complete disregard to the pain they are in? How can you cut away a slice of womb when they can feel it? And how can you just say “we’re done” at the end with no aftercare information? I came for a polyp removal. I still have the polyp, how can you genuinely be so incompetent and so uncaring in that ward? And do you think I care about that biopsy result because I can’t ever have someone do anything like that to me again. So any results now irrelevant.
My husband was taken into the Manor Hospital with a chest infection and gradually got worse over a few days until I was told by the consultant that he would not live. If that wasn't enough of a shock he told me that he had informed my husband that he was going to die. I couldn't believe that he could have been so cruel, so instead of my lovely husband slipping away peacefully, he spent his last few hours, although full of drugs, shouting out that he was dying. It was torment watching him and this will always be the last memory I have of him, he suffered so much, it was barbaric. I know from friends who work at the Manor that they have a policy to be honest with patients, but it would have been kinder just to let my husband think that he had a chance, its very, very wrong. I am writing this to advise other families to ask the staff not to tell patients they are dying, it's so, so cruel.
If you have mental illness don’t go there ,bad A&E security,police to treat a young child male very aggressive,was really not acceptable.And nhs wrote a confusing referring?! This place cause a trauma to my son ,and me as well ,it supposed to be a safe place .I gave the one star to the doctors who cured my son at the end they were really good and understood their job .
I asked for information off the desk staff only to be told “that’s not my job” It also says it’s a 2hour wait yet i’ve been here for 3 hours without any information given although i asked for it.