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Written by a NHS patient
15th February 2022


MRI department had a staff member who is clearly deaf as she asked for everyone’s name and date of birth and address, no privacy if data protection, scammers no need to go through files etc sit in the MRI department, no one will notice if people before and after you have been and gone, Natasha at the desk pointed out that I had been attended to after I complained of watching people come and go that had all arrived after me, I was told she hadn’t even put my name in the list, although I had noticed the staff leaving through questionnaires picking anyone at randomn, clearly had a bad attitude and hated her job.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe