Reviews
Reviews
Night staff are different. And I feel unsafe in the evening. Environment safe.
Thank you for taking the time to provide your feedback on Galleywood Ward at The Linden Centre. We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.
The hospital is much improved in recent years compared with my earlier experiences and staff are much more attentive to patients requests and care.
Thank you for taking the time to provide your feedback on Finchingfield Ward at the Linden Centre. We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.
Rude doctor, and HCA’s, not listened too, and discharge while still feeling suicidal and unsafe
Staff constantly on their phones
I have been treated very well on the ward.
The consultant on the ward, seemed to work like a conveyor belt, the sooner you came in he wanted you back out the door, the patient was not listened to or consulted in their care, the CPA was not used, the main staff on the ward where HCA’s to which all they did was fill out pieces of paper to say where you where in the ward, but didn’t care if you wanted to talk
Overall the service was good because it was insightful.
Rules not always made clear to patients and
Dependent on factors that are obscure to the patients.
This lack of "control" and clarity on routine/rules is perceived
With frustration by most of the patients.
Sometimes legitimate questions like time of the review
Or if it is possible to have a bath are answered with rolling eyes
Or visible frustration from staff (like rolling eyes or annoyed
tone of voice).
When I asked if I could know the procedure to fill up
A complaint, staff was "unaccomodating" with my request
And visibly annoyed.
When on overnight leave, all my personal items have been
removed without notice and communication.
Patients are not in control of the access of their own room
or bathroom as the bathrooms are locked and often no key
for the room is given to the patient.
Staff access without knocking or waiting for response in
bathroom or bedroom.
Generally I felt that the environment was detrimental for
my health as very stressful and noisy apart from some patients
and staff.