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26th October 2022


The hospital is much improved in recent years compared with my earlier experiences and staff are much more attentive to patients requests and care.

Suggested improvements
Better reception with hospital. There needs to be less {} and none care and time and honestly taken with patients {}.

11th November 2022
Response from Linden Centre

Thank you for taking the time to provide your feedback on Finchingfield Ward at the Linden Centre. We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Rating not given.
Food
Rating not given.