Reviews
Reviews
My treatment has been very helpful.
Staff lack of training and education in mental illness
Poor facilities
Terrible food
No targeted therapy
Felt drugged up rather than being treated
Felt treated like a number rather than a person
I felt respected and empowered by the staff at the Rainbow unit, I wouldn’t be where I am today without them and their kindness to myself and my daughter I would specially like to thank Jodie, Nadine and biji
Terrible place, been verbally diagnosed with bpd and bipolar then when they went away they decided i had ‘nothing as serious as bipolar’ (quote from a letter sent to me. Looking at the reports on why they came to the conclusion of this, I discovered that they was severe negligence as there where many wrong facts about what happened at the assessment and statements upon my clothing race etc which i found insulting. There were statements within this that where not true and this has drastically made my health worse. It didn't help that the phycatrist didn't write any notes and was almost falling asleep in the assessment- which took place at my house due to not trusting the linden centre after the first assessment and severe social anxiety. I have made two complaints against them which have not been resolved and my doctors even tried getting them to change their decision to help me, but was ignored. Will be going elsewhere. Do not trust this place!!
Was refered here after a incident work at which caused extreme anxiety and depression. Was put on homecare which i was nervous about but from the start the staff here were amazing, caring and took the extra time required when needed. NHS may be suffering but thank god for great staff like these
I have just come out of Finchingfield Ward (men's ward) having spent 3 months there following a nervous breakdown. I received excellent care and could not find fault with anything; the nurses, doctors and health care assistants were fantastic and did a brilliant job, often in the face of very difficult and trying circumstances. The food was good and bedrooms very comfortable. Following discharge I am receiving 'aftercare, and am being visited regularly in my own home.
Brilliant caring staff
My son is in this hospital only been a week but I have to say all the staff I have encountered are doing a very good job I feel involved with my sons care so a big shout out to staff !! Under pressure the care my son is receiving is next to none they took all my fears and concerns on board and are doing an excellent job a big thank u I feel my son is getting better daily a big thank u for that .
they are rude and don't treat family with respect and don't let me know how my son is they also hang the phone up I don't like this staff talking I'm a worried mum and these people don't care 1 bit
Two complaints I had was having to wait until gone midnight to be 'booked in.' I had a severe mental illness, and had to share a room with someone in the same boat, whilst fifteen, that's FIFTEEN OUT OF TWENTY SEVEN beds, had their own rooms, AND WEREN'T EVEN ILL. Bloody disgraceful if you ask me. I'll people were farmed away from their home towns as beds are blocked. Other than being disgusted about this, the staff were EXCELLENT, which I cannot express enough. The care, excellent, however the food was worse than the old school dinners!