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Written by a patient
31st March 2017


Two complaints I had was having to wait until gone midnight to be 'booked in.' I had a severe mental illness, and had to share a room with someone in the same boat, whilst fifteen, that's FIFTEEN OUT OF TWENTY SEVEN beds, had their own rooms, AND WEREN'T EVEN ILL. Bloody disgraceful if you ask me. I'll people were farmed away from their home towns as beds are blocked. Other than being disgusted about this, the staff were EXCELLENT, which I cannot express enough. The care, excellent, however the food was worse than the old school dinners!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff