leeds-general-infirmary

Leeds General Infirmary

Great George Street, Leeds, England, LS1 3EX
 
1 2 3 4 5 80,352 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
10th June 2021


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Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of L25 Neuro Cranial&Ortho Spine (0885),
1st June 2021


I was not informed about options of my painkillers and when I refused to take one of them I was made allergic to it.When buzzed for bed pan to be removed as I just used that I heard comment "is that you buzzed me for" .Disgusting


Be kind and understanding.Do job that you are paid for

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a NHS patient
28th May 2021


Easy to find within the hospital, any member of staff I asked with any queries was answered professionally.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by
26th May 2021


I underwent treatment and the removal of a sarcoma in my left arm last march at LGI. This was the start of the lockdown and while the rest of the country was in panic mode the team at LGI were right on track. ON the day of my operation the ward i was due to be on was quickly swapped to another ward to free up space for a covid-19 wing, however this was quickly overcome by the staff and they were fantastic throughout. i spent 3 nights in hospital after the operation and was almost emotional to leave as i didnt get chance to show my appreciation properly. I can honestly say that every single member of staff i met along the way were allla big help to me and incredibly caring and professional, from the ladies serving the meals and having a friendly joke, the anesthetist making me laught while i nervously prepared for my operation but mainly the surgical team that worked with Mr Bains each is an asset to the NHS.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Brotherton Wing Clinic (4800),
26th April 2021


Great service, very friendly staff


It can be difficult to hear receptionist with the radio so loud, particularly if I have to stand back from the desk for social distancing. Turn the radio down a few clicks!

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Brotherton Wing Clinic (4800),
25th March 2021


The model of care at BWC provides good patient support and helps patients to have ownership of their care. I know I can ask questions and will be given an informed response that I can understand. I would hope to see this standard applied at other clinics.


It's difficult to suggest anything, while the Covid 19 situation remains.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Accident and Emergency LGI (1280),
5th February 2021


I attended LGI A&E last night around 6pm due to ? cauda equina. I would like to thank everyone who looked after me and saw me that day. All staff including the nurses and my doctor were kind and compassionate. I was frequently updated on what was happening and everything happened a lot quicker than I anticipated. Thank you everyone for your care and work that you do. I can not remember your names although each and everyone of you introduced yourselves to me. Thank you, thank you, thank you!!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
24th January 2021


Intensive care ward was fantastic after my operation

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
12th January 2021


Clean, safe and full of professional staff al i can say.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
7th December 2020


Excellent NHS facility. Staff very polite and explained process clearly. I was seen quickly, efficiently and safely. Felt very COVID secure at all times.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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1 2 3 4 5
 
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Resources

Short link to review Leeds General Infirmary: http://iwgc.net/eb4f6