Moved to isolation as tested positive for MRSA since moving on the Tuesday now Saturday and room not been cleaned. Staff coming in and out without following PPE protocols on aprons washing hands etc. used to get water jug deliveries on ward now none without asking. Cannot use shower or toilet facilities and single room only has small sink for everything.
All of above
Treatment and conversations were mostly telephone based, considering I had chronic back pain it was weeks of agony before seeing a physiotherapist. My referral to the MSK team was again a number of weeks, dealing with muscular and nerve pain thanks to a protruding disc. I sought my own physiotherapy and chiropractor treatment privately as I was not getting any treatment on the NHS just relying on painkillers in the hope it went away.
After a recent dreadful experience at St James Hospital I cannot fault the service my husband received in A/E Jubilee wing LGI on Wednesday (th August 2022. The ambulance crew booked him in at reception & a nurse came to see him within a few minutes. After a Blood pressure check she quickly found him a cubicle where he stayed for the rest of the time he was there. He was seen by several staff at different times including a lovely lady doctor. At no time was he rushed into any decision, everything was explained patiently in detail. The doctor was very worried at one point that he could have a life threatening condition, but quickly requested different tests which, thankfully, ruled that out. Eventually, after several hours he was allowed to return home by ambulance, which was arranged within minutes. I was allowed to stay with him all the time, & the staff made sure that I was ok as well! Could I please mention the lovely ward clerk who was on duty until 10pm. She never stopped all the time we were there, making sure that all the patients had a drink if allowed, bringing my husband a sandwich when I mentioned that he is diabetic & needed something to eat. She went above and beyond to make sure that everything that could be done was done. All the staff were amazing, a real credit to the NHS. I had worked as a ward clerk myself for many years prior to retiring and could not fault any aspect of the care that my husband received. Thank you sincerely.
Nothing at all.
Short link to review Leeds General Infirmary: http://iwgc.net/eb4f6