leeds-general-infirmary

Leeds General Infirmary

Great George Street, Leeds, England, LS1 3EX
 
80,377 reviews

Reviews

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Dignity/Respect
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Reviews

 
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Review of MRI - Clarendon Wing (4551)
5th June 2024


I was booked in for a head scan and being claustrophobic I was very apprehensive about being in the scanner, particularly with my head in the frame. I was dealt with by Asad the radiologist and his assistant Billie. Both relaxed me, where humorous and showed compassion and genuinely seemed to care about me putting the Classic FM on the headphones at my request and Cyprus from the air on the screen, having found out that this was my recent holiday destination. I had a relaxed experience and although very anxious initially, soon calmed down during the scan. Please convey my thanks to both these people. They are a prime example of how workers employed in a caring profession should be. When I ever need to visit the MRI department again I will remember this experience and will hopefully not be as worried or anxious. Thank you.

Suggested improvements
Nothing.....everything was as above.

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Written by a NHS patient
28th June 2023


Recommend
Dignity/Respect
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Safe
 
Written by a NHS patient
28th April 2023


The team in cardio ICU , Ward 16 team and Dr James O’Neil my consultant simply exceptional. Mere words do not describe the dedication, care and commitment our NHS staff give

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Written by a private patient
11th April 2023


Excellent

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Review of L16 Cardiac Surgery/Vascular (0790)
25th March 2023


Moved to isolation as tested positive for MRSA since moving on the Tuesday now Saturday and room not been cleaned. Staff coming in and out without following PPE protocols on aprons washing hands etc. used to get water jug deliveries on ward now none without asking. Cannot use shower or toilet facilities and single room only has small sink for everything.

Suggested improvements
All of above

Experience
Dignity/Respect
Involvement
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Cleanliness
Safe
Food
Staff
 
Written by a NHS patient
1st March 2023


Everything was great

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Written by a NHS patient
30th November 2022


It is a very difficult time currently and staff are under increasing pressure, but my care in the dressings clinic ( post op) was excellent. Thank you

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Written by a NHS patient
7th November 2022


I had surgery to remove a meningioma on 28 April.From the pre-op staff checking my details, to the anesthetist who came and explained what she would be doing, to the nurses in the Recovery Ward, to the porters who wheeled my around the corridors, to the catering and cleaning staff and everyone who operated the various bits of bangy, clattery machinery which scanned my brain to the on -call specialist nurse who rang me 3 times after the operation, and is still there for me to ring when I want - everyone could not have been more professional, more caring or more concerned in my well being and recovery. If I have forgotten anyone, or any group of people, forgive me. I was so impressed by their attitude and professionalism. Thank you.

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Review of L22 Major Trauma (1417)
11th October 2022


Treatment and conversations were mostly telephone based, considering I had chronic back pain it was weeks of agony before seeing a physiotherapist. My referral to the MSK team was again a number of weeks, dealing with muscular and nerve pain thanks to a protruding disc. I sought my own physiotherapy and chiropractor treatment privately as I was not getting any treatment on the NHS just relying on painkillers in the hope it went away.

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Written by a NHS patient
9th October 2022


Very professional and satisfactory.

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Resources

Short link to review Leeds General Infirmary: http://iwgc.net/eb4f6