king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
230,116 reviews

Reviews

Recommend
Dignity/Respect
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Information
Cleanliness
Staff

Reviews

 
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Review of Juniper Endoscopy Unit
19th May 2026


the service was really good.

Suggested improvements
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Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Juniper Endoscopy Unit
19th May 2026


I am a regular patient of King George hospital and every time I got the good service and treatment.

Suggested improvements
Emergency section waiting time need to be more shorter sometime.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of King George’s - Accident & Emergency
16th May 2026


I needed to visit KGH Urgent Care for a shoulder injury and was prepared for the long haul. BUT, it was just two hours door to door, including Xrays and doctor consultation. Fortunately, no breaks, so told to access physio via GP.. Amazingly efficient. What was even more amazing was a telephone call from Queens Hospital, the very next day, offering an Outpatients appointment at their Fracture Clinic, which I then attended the FOLLOWING day! Very good care! Thank you.

Suggested improvements
Maybe, if the doctor I saw at KGH Urgent Care had also done the physical exam of the shoulder that the doctor at Queens did, rather than just reviewing my Xrays, you could have saved yourself an Outpatients appointment.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
15th May 2026


As a regular visitor to A&E from the triage team through to Raft and majors I was treated in a timely manner and felt safe in there care A special thanks too the porters and nurses

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Juniper Endoscopy Unit
15th May 2026


they were all very kind and caring. made you feel at ease. Even at the beginning of the procedure they made you feel comfortable.

Suggested improvements
nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Ash Ward
15th May 2026


All the nursing staff were very professional and Caring. They respected my dignity and went over and above board to care for me. Some of the staff names I can remember -Atti,Anni,,Dazy,Sarah,Hari,Shanzida,Olivia Are some names that I can remember, but all the nursing staff were brilliant and asset to your team.

Suggested improvements
My experience day before my discharge and on my last day was not a good one. I was moved out from my room which I had at 6 am in the morning and left in a corridor till 8 am when I had had enough and asked the nursing stuff why I was still here and why I hadn’t been put in the Ward it was dark and dingy corridor. I was very upset and depressed. I know Queens Hospital have patient’s in corridors but I didn’t think that King George would be doing the same. upon my disappointment I was then moved to a different part of the corridor further down where it was a bit more brighter but still in a corridor. By this time I had had enough and wanted just to come home finally the physio arrived and I told her what was happening and I was very upset and crying at this stage so she went and checked with the staff and came back and told me it won’t be long. They’re sorting out a place for me to go when they should’ve already arranged prior to me being moved out of my room. By the this time it was about 10-11 am ish Next day it was a discharge day 8 am in the morning. We’re having breakfast. I woke up at 6 o’clock got myself ready cause I knew it was I will go home and I was told the ambulance is going to take me home at around 1 o’clock expecting it to be that time just finished breakfast and was told that I’m going now and I need to go to the discharge lounge and had to be rushed with another lady out of the hospital. I felt that I was literally been pushed out of the door not given enough to get time to get dressed or even change and everything was rushed your manager Josephine I felt was not very sympathetic and was rushing her staff. I could see my nurse was arranging my medicines and was in the middle of dispensing it and she made her stop my medication to try and sort out another patient so that other patient could go home and I told her she’s in the middle of doing my medication let her finish at least but still she the nurse had to stop my medication in the middle and go and sort out the medication for the other one which I think is not very good for a manager to be pushing her stuff around like this . had my medication been incorrectly dispensed who would take the responsibility hats off to Annie the nurse who was doing my medication at Time. I do not think this was a very professional attitude by the management. Things should’ve been organised a lot better as I felt that I was being pushed out of the door. All the hard work your nursing staff had put in to my care and the professionalism and understanding was all overridden by this attitude on the last day you have brilliant staff working for you but the management can be better organised for patients that are being discharged.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
15th May 2026


Seen afterling time

Suggested improvements
Quicker time

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Written by a NHS patient
13th May 2026


I wish to express my appreciation and complete satisfaction with the service received today from the doctor day care department at King George Hospital. Overall time spent at KGH, 5 hours and within that time I received initial diagnosis, blood taken and tested, consultation with doctor, diagnosis and medication prescribed. The service provided by Florence in haematology and Dr. Ibrahim (sorry, do not know surname) was excellent and they should be commended. Thank you for your excellent service.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Outpatients Department
13th May 2026


I went in the hospital with severe pain and was discharged and told to buy paracetamol The diagnosis was that nothing was wrong with me I was not given any details of why my abdomen was so painful

Suggested improvements
Treat me with respect

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Iris Ward
10th May 2026


I was treated with kindness, compassion and understanding by all the nursing staff following major, overwhelming surgery. Very experienced and reassuring. One doctor on the surgical team however, I believe to be Mahmoud Hamad, rather let the side down. He came to me pre-op to point out possible problems and outcomes. He was not wearing a name badge and, if he introduced himself, I didn’t catch it. I felt completely overwhelmed by his constant talking, he then handed me a grubby mobile phone to sign my consent. To be perfectly honest, I almost pulled out of the planned procedure. He then visited me post-op, didn’t introduce himself and didn’t have a chaperone (I was in side room 1, door closed). He clearly hadn’t informed staff he was there as it took a bit of digging to find out who he actually was which was discovered by the fact he co-signed the consent form. This was quite unacceptable and really upset me.

Suggested improvements
Obviously, quality of hospital food remains an issue and I struggled to eat anything remotely palatable. Difficult to cater in such huge numbers I know but my family did their best to keep “topped up”. Overall, Iris ward is extremely well run and a pleasant environment for all involved.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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