king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
1 2 3 4 5 188,702 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

 
« 1 2 3 4 5 6 7 »
Page 4 of 18494
 
1 2 3 4 5
Review of King George’s - Accident & Emergency,
27th November 2023


Honestly I was very pleased from arrival by ambulance till discharge. I felt I was listened to and not dismissed or ignored. They were efficient and very professional in their treatment and accommodated around my Islamic Faith needs, such as wanting a female nurse etc... for my ECG. I felt very reassured and was very confident that they had been very thorough in ruling out problems. I would highly recommend this Hospital to anyone.

Suggested improvements
Treatment wise I was very satisfied. In terms of the Hospital itself, the taxi pick up area needs to be moved to another area as it is confusing to work out what is your taxi and what is a private car, especially at night.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatients Department,
25th November 2023


All the staff were professional and met their professional stardsrds

Suggested improvements
Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
25th November 2023


I am writing to bring to your attention a distressing incident that occurred today at the King George Hostel's emergency department, involving my wife. Today, my wife experienced a severe medical emergency with bleeding from her ears, accompanied by hearing loss, intense pain in her ear, vomiting, and a high PBR. In our state of urgency, we sought assistance at your emergency department, expecting prompt and compassionate care. Regrettably, our experience was marred by the unacceptable behavior of one of your nurses. The nurse in question displayed extreme arrogance, rudeness, and disrespect. Despite our pleas for immediate attention and consideration of the acute situation, she callously insisted that we proceed to Queens Hospital for treatment. As a medical professional myself with substantial experience in the field, I firmly believe that such behavior from healthcare professionals is inexcusable. Patients, especially those in acute distress, deserve empathy, respect, and proper medical attention. Instead, we were subjected to a dismissive and confrontational attitude. We understand the challenges faced by healthcare professionals, but we implore you to investigate this matter thoroughly. It is imperative that actions are taken to address the behavior of the nurse in question, ensuring that patients are treated with the dignity and care they deserve. Such behavior compromises the well-being of patients and reflects poorly on the reputation of the hospital. We trust that you will take appropriate measures to rectify this situation and prevent the recurrence of such incidents in the future. Our primary concern is the well-being of patients, and we hope that this incident prompts a review of the protocols in place to ensure compassionate and professional care for all individuals seeking assistance at King George Hospital.

Suggested improvements
Change such nurses especially from emergency services

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Pre-Assessment,
25th November 2023


Excellent service

Suggested improvements
nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of King George’s - Accident & Emergency,
23rd November 2023


Everything from the onboarding through to treatment was good.

Suggested improvements
I was disappointed with the feedback after every consultant visit. The consultants says a lot but not followed through with feedback on results. I was very disappointed with my discharge as I expected information from the secondary issues the consultants claimed to have found and subsequent treatment. I left very confused and I'm still confused. Trying to book a GP appointment to see if I can get more information hasn't been successful. I'm tempted to go private for the tests to be taken again to understand what's happening to me.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Chest Clinic,
23rd November 2023


Very happy with the treatment I received thank you very much for all your help and support

Suggested improvements
I don’t think anything could of been done better thanks again

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatients Department,
23rd November 2023


.

Suggested improvements
.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatients Department,
23rd November 2023


Neurologist & nurses in this dept always very helpful. Also it nearly always runs to time

Suggested improvements
.......

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatients Department,
23rd November 2023


My vascular appt kept getting deleted three times and I had to call to reinstate

Suggested improvements
Normally the system works but not with my vascular appts

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
1 2 3 4 5
Review of Outpatients Department,
23rd November 2023


Everything was fine

Suggested improvements
No complaints

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Doctor communication
1 2 3 4 5
Communication nurse
1 2 3 4 5
 
« 1 2 3 4 5 6 7 »
Page 4 of 18494

King George Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

{{category}} working at King George Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review King George Hospital: http://iwgc.net/eb4ev