king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
193,153 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
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Review of King George’s - Accident & Emergency
12th March 2024


I was required to wait a very long time, in the corridor on a trolley, when it was clear that some cubicles were free. I was put beside a patient who was extremely disruptive, as she was shouting and swearing the whole time, without respite. This was very frightening for me as I was already so distressed. I am incontinent and therefore had to be taken to the toilet every time, rather than be able to use a bedpan, had i been in a cubicle. This was very difficult for me as i am disabled.

Suggested improvements
See above, but also patients need to be kept informed of what is happening.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2024


I was surprised how quickly we were seen and efficiency of the staff that we were seen by, and how kind the security guards were.t

Suggested improvements
If possible it would be nice if they had a little corner for either parents with children or for the elderly as I think it would keep both groups a bit calmer when dealing with there illnesses.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2024


Because I was treated better than I expected

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2024


Everyone Thanks for Very good service

Suggested improvements
Good service

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2024


Very smooth process . Quickly seen and moved seamlessly. Great organisation

Suggested improvements
Can’t fault process

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2024


Left without seeing a doctori

Suggested improvements
Person at registration desk spent too much time chatting with somebody other than a patient and was extremely rude to all the people waiting to register. Very unprofessional.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2024


I experienced severe pain from a bowel obstruction and was swiftly admitted to the A&E where I received exceptional care. The medical staff were well-informed about my condition and its severity. I am grateful for the excellent treatment I received, which helped alleviate my excruciating pain

Suggested improvements
Please continue your outstanding efforts and strive to reduce waiting times for all patients.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2024


Because the treatment & care I received was excellent

Suggested improvements
Nothing that comes to mind

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
12th March 2024


Worst experience

Suggested improvements
Waiting time s , respect the patients, attitude with nurse .

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Radiology - King George Hospital
10th March 2024


Absolute zero patient confidentiality and zero patient care. Not sure if it was because English was not the nurse”s first language but she spoke VERY loudly so that everyone in the waiting room next door could hear. She said what the previous person had had done. Absolutely no interaction when in the scanner. No notification of due going in, only knew when felt it going round the body. Didn’t ask once if I was ok, too busy chatting with colleague/friend in another language. Totally unacceptable when they should be putting patient at ease. Asked for foam ear plugs to be returned so that they could be reused- surely this is unsanitary and a risk of transference of virus, etc. If these are being reused what level of disinfecting between patients is happening. Absolutely disgusted and appalled. Lady on reception was lovely

Suggested improvements
Speak to your staff and ask them to speak English when dealing with patients instead of speaking their own language - this rude and unsettling as you feel they are talking about you but you cannot understand it.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Resources

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