Hill End Road, Harefield, Uxbridge, MiddlesexEngland, UB9 6JH
Cedar ward: Clean, well staffed with friendly, willing and efficient nurses, beds with curtains that were closed for personal examinations and discussions, but provided little or no privacy. No washing or toilet facilities in the ward - these have to be accessed down the corridor. Toilets: not very clean, paper towel bin not emptied for 2 days (despite asking staff) and a mens' urine bottle (full or empty?) left there for over 24 hours. Showers: one with very stiff control dial, producing small water flow; the other with broken wall socket so that, unless the head was held in the hand, it sprayed water over the floor.