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Written by a patient
26th June 2018


Condition of wash and toilet facilities is awful. Is there no "defect book" for reporting problems? Shower heads hanging off the wall, notices saying "this shower leaks over the floor". Toilets not up to reasonable hotel standards. Oh dear. This is an area which does not contribute to patient recovery at all and is probably a health hazard. Urgent action needed.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff