Glasgow Royal Infirmary

Glasgow Royal Infirmary 2024-04-17 Person 5 5 0

I would like to say a big thank you to charge nurse Debbie and her team of nurses and the doctor on charge in ward 4 I had bad news about my health and the nurse new what pain relief I needed and it wasn't a problem to receive it at proper times of the day ,,it must be hard to run a medical ward with patients of all different problems going on in there life's and the nurses all worked to gether to make sure patients were all comfortable and had everything they needed, there is some patients that can bee very tiring with complaints if they could get something quick enough and charge nurse delt with it very professional I take my hat of to them all well done ward 4 keep your spirits up and keep enjoying what uos do a big thank you for my care continyou to do a good job

Glasgow Royal Infirmary 2024-03-16 Person 4 5 0

My dad was in for treatment and wasn’t expected to make it, staff were amazing and did so much for him. I can’t thank you all enough for how you looked after him, you all do an amazing job.

Glasgow Royal Infirmary 2024-01-03 Person 5 5 0

I would like to thank the staff in unit 44 for giving me the Christmas miracle of saving my mums life! The Dr's and nurses went above and beyond to do what they could for both my mum and my family. They kept us fully informed on every little thing and answered the million questions I threw at them with respect, kindness and compassion. They gave us a comfortable and private space for the family to wait (I slept there at least 3 of the nights) and must have made me about 100 cups of tea. Thank you ❤️

Glasgow Royal Infirmary 2023-06-23 Person 5 5 0

This review is really from my Mum, who is 88 & received amazing care at the Acute Assessment Unit, at the Glasgow Royal Infirmary. From the reception area, to the team in the Unit, we were treated with the utmost care. I can’t Thank the people involved in my Mums ongoing care, enough. Some names, Nurse Robert, Nurse Rachel, and a very dedicated Doctor, Adam. Other staff took my Mums bloods and blood pressure, all done quickly and professionally, I am sorry I don’t have their names. The NHS should be proud of this amazing facility.

Glasgow Royal Infirmary 2023-06-13 Person 2 5 0

Having been in Cardiology ward at Glasgow Royal infirmary 3 times, as emergency & eventually a Pacemaker implant, I was treated professionally & caringly.(Dr Rae’s Dept). However, since then I have had problems with my pacemaker & referred a few times to Cardio/Pacemaker Physiologists. The attitude & almost dismissal of being a patient is unbelievable. Questions I asked were dismissed, leaving me feeling the senior Physiologists were not interested(almost Godlike attitude) & not worthy of their interest. I can’t believe this attitude in todays Health Service, caring profession. Compare this to the treatment my husband received from Rheumatology, Glasgow Royal, from receptionist, nurses & Consultant, totally professional & caring. Also just had eye operation at Glasgow Gartnavel Hospital. Again from receptionists to Consultants, totally professional & caring. Particularly, Consultant giving & explaining all details of operation & results. Think Cardio/Pacemaker physiologists should take lessons from these 2 departments at Glasgow Royal & Glasgow Gartnavel Ophthalmology. Have now no faith in Physiologists/Cardio Pacemaker Dept,

Glasgow Royal Infirmary 2023-04-08 Person 1 5 0

When i went for an antinatal check up the woman was extremely rude, as i have had another child at another hosiptal, she sneered at me and said " Are you trying to go round all the hospitals" really rude and intrusive comment coming from a useless rude member of staff. After i went into labour i came to the hospital after my water broke and i was sent home i begged them for help and i had black stuff in my water she told me to gome home and come back later, when i came back the night shift did not tell the day shift i was in i got a section and my son was born with disabilities, i hope your lack of concern and your sneering faces pays you back one day, because my son did not deserve this,

Glasgow Royal Infirmary 2022-10-16 Person 5 5 0

I was in the royal for the first time for major surgery. I can’t thank my surgeon Mr Nigel Jamieson for his expertise and amazing care. The nursing staff were amazing. I am a religious person and all my needs were more than catered for in such a positive and respectful way. Thank you Glasgow Royal.

Glasgow Royal Infirmary 2022-09-19 Person 1 5 0

My mother was left on her own in a corridor with a head injury covered in blood for over an hour. She was brought in by ambulance. I was not informed if anything or allowed to see her. When I asked why she was in the corridor and if I could accompany her so at least she had someone with her the nurse at reception told me I should count myself lucky she was in the corridor and not a cubicle. I was then finally invited in. Only to be followed by the same nurse in the reception, accused of breaking in to the patients area and threatened with removal via security. My mum was completely distraught. She was also kept in much longer than warranted because of her high blood pressure. I have no doubt that this contributed to it. The rest of the staff treated her with dignity and respect. But the admin process, waiting and reception treats patients and relatives like animals. My mum is elderly and we are in and out of hospitals a lot. This is by far the absolute worst practice I have seen.

Glasgow Royal Infirmary 2022-06-22 Person 5 5 0

Last week i was seen at the QE with cardiac problem during which time i waited to see a doctor for 9 hours to cut a long story short i was sent to Glasgow Royal Infirmary today for a Cardiac Perfusion Test Nuclear Medicine Department. Firstly i was met by a chap called Robin who then introduced me to his colleague called Alan. They were such highly professional staff and 2 of the nicest people I've ever met . Right from the start Robin with his banter put me at ease told me every step of the way what would happen and Alan what a delightful person he did the Perfusion Scan. Ive to return for part 2 tomorrow and i will have my mind at rest knowing I'm in capable hands. I trained here in the 60s and we were renowned all over the world so it gives me much pleasure to boast and tell everyone how good it still is. The receptionist was a nice cheerful person who actually spoke. So to Batman and Robin 10/10

Glasgow Royal Infirmary 2022-05-25 Person 2 5 0

Arrived A&E following head trauma after following downstairs. No head restraints applied, sat in a chair for approx 1 hour, then in cubicle head restraint then applied. Assessment done re if I had any broken bones, head injury not checked. No buzzer provided to call nurse, had to wait until one passed to ask for bedpan. Waited for CT scan for several hours. This was carried out eventually, another hour passed before results given. Then and only then was my head injury looked at, I know that as when restraints removed doctor remarked about the pad applied by ambulance staff. This was approximately 6hours after admission. Wound then cleaned, doctor was to glue this but it did require stitching. I felt the wound should have been attended to much sooner and as I walked from ambulance and sat in a chair for sometime, what was the point of then applying head restraints.