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Glasgow Royal Infirmary
2023-06-13
Person
2
5
0
Written by a NHS patient
Written by a NHS patient 13th June 2023
Having been in Cardiology ward at Glasgow Royal infirmary 3 times, as emergency & eventually a Pacemaker implant, I was treated professionally & caringly.(Dr Rae’s Dept). However, since then I have had problems with my pacemaker & referred a few times to Cardio/Pacemaker Physiologists. The attitude & almost dismissal of being a patient is unbelievable. Questions I asked were dismissed, leaving me feeling the senior Physiologists were not interested(almost Godlike attitude) & not worthy of their interest. I can’t believe this attitude in todays Health Service, caring profession. Compare this to the treatment my husband received from Rheumatology, Glasgow Royal, from receptionist, nurses & Consultant, totally professional & caring. Also just had eye operation at Glasgow Gartnavel Hospital. Again from receptionists to Consultants, totally professional & caring. Particularly, Consultant giving & explaining all details of operation & results. Think Cardio/Pacemaker physiologists should take lessons from these 2 departments at Glasgow Royal & Glasgow Gartnavel Ophthalmology. Have now no faith in Physiologists/Cardio Pacemaker Dept,