Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-04 Person 5 5 0

I have been receiving counselling for a long period of time now and having a counsellor that I could relate with was a big relief. I can’t speak highly of my counsellor she has seen me through so many emotions ,pain as well as dealing with my mental health. I have to say one of the best I’ve come across, so thank you for providing a service with people who care.

To start seeing patients face to face

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-04 Person 5 5 0

My Therapist was very kind and understanding and took the time to explain everything And helped me a lot I am very grateful and lucky that I had the opportunity to have The Therapy

I was very happy with my therapy and don’t think that anything better needed doing

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-03 Person 3 5 0

I can’t credit Susan (Sue) enough for her endless support and for listening and caring enough to actually make me feel as though someone wanted to help and was rooting for me. She is a fantastic worker and definitely the best mental health worker I have come across. This service should feel lucky to have her working for them. Jade has also been fabulous in the little time I spent with her. She’s always been kind and approachable and again is another asset to the service and definitely one of the better mental health workers I have seen. On the other hand there have been some negative experiences with workers and I think it just needs to be taken into account more how serious crisis is for people and more things that can be suggested to help rather than just ‘meditation and thinking positively’ when feeling in crisis. Some of the workers have lacked in their knowledge and providing care and dignity to patients which wasn’t the best experience to be faced with but this time I am happy with majority of the care I have received through Susan.

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-03 Person 5 5 0

Absolutely amazing care from a dedicated, wonderful team. We feel completely supported in our scary new Type 1 world. I can't imagine (and don't want to imagine!) trying to navigate Type 1 without their help and support. I cannot praise them enough.

Nothing. They've been wonderful and continue to be wonderful. Whatever you're paying this team, it's not enough! :-)

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-03 Person 4 5 0

Long time mental health problems depression

I am happy with the cate I have been given so far

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-03 Person 4 5 0

Anxiety etc.

Sharon Jone was great and helped me loads to get back on track. I’m really grateful for the help she gave me during a really difficult time.

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-03 Person 5 5 0

I have angina and pain in legs

She was very helpful and pleasant and answered all of my questions

Community Services - Essex Partnership University NHS Foundation Trust 2022-05-03 Person 5 5 0

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Community Services - Essex Partnership University NHS Foundation Trust 2022-04-30 Person 4 5 0

I’ve had a massive problem with the other areas where I am mean’t to go and get help. Jenny from the mental health a&e team in particular has been brilliant as was the man on triage. It was good to have this after feeling let down by other areas of the mental health departments elsewhere. (Written by my partner for me)

The home treatment team asking what we want from them or what we expect to get out of a hospital stay. This is something that keeps being asked to us and when you are in crisis the last thing you need is to be asked what you expect you’ll get out of a service as it feels as though we are asking too much or that we expect too much when all we need is help. We aren’t the professionals so I think this could be re worded in some way. Especially as the same question has been repeated to us about 7 times from different people over the last 2 days.

Community Services - Essex Partnership University NHS Foundation Trust 2022-04-30 Person 5 5 0

The course was very good, great communication The book is very helpful and has given me good information and guidance Both Catherine and Alex were very clear and friendly It has been a good education for me I am very confident I can now make the changes to improve my health

Would have enjoyed more recipes in the book but this is not a big issue lots of books and recipes online