Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
6,202 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 534 of 620
 
Review of Cancer Information & Support Service
22nd November 2022


Not sure what is being asked for... specific conditions? Depression, eating disorders, reduced immune system, oesteopaena, oesophageal cancer.

Suggested improvements
A better understanding of whether/which delays in waiting for scans/ treatments etc might or might not affect the outcome. Not knowing causes extra worrying. Nevertheless, THANK YOU so much for everything.

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Recovery Wellbeing - Thurrock
22nd November 2022


Reception was brilliant very help psychologist did not turn up and no-one could get hold of her.

Suggested improvements
More communication

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Primary Care Mental Health Team - North East
22nd November 2022


Jason was easy to talk to and listened well

Suggested improvements
I don't think anything could have been done better

Experience
Dignity/Respect
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Safe
Safety of care
 
Review of Therapy for You (NHS Talking Therapies) Castlepoint & Rochford
21st November 2022


Facet joint disease in spine. Arthritis.

Suggested improvements
I had to wait 9 months to be offered counselling. I could have jumped in front of that bus a million times in that time period and I had already been assessed. This is not acceptable. If you cannot offer a quicker service to those deemed to really need it, your service is not working. I was annoyed that the NHS discharge letter started with "Thank you for letting us know that you no longer require therapy". This is wholly inaccurate. As I said when contacted, I have had to seek it privately as I simply could not wait 9 months!

Experience
Dignity/Respect
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Safe
Safety of care
 
Written by a NHS patient
21st November 2022


The care I have been receiving from the home group team has been outstanding, they are there for me whenever I need to speak to them, they are friendly, supportive but most of all they listen, they care about how you feel and they don’t judge.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe
 
Review of Therapy for You (NHS Talking Therapies) Southend
21st November 2022


Depression and anxiety ongoing for years.

Suggested improvements
Possibly face to face, but was pleased not to wait too long to speak to someone.

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Therapy For You+
21st November 2022


My therapist gave me hope and treated me with care and respect and where I've had such bad experiences with eput/mental health in Southend it meant a lot. We went over a lot, I know I still will need help in the future but this therapist made things feel more achievable and made me feel like I am important....unlike I felt before I started. Like someone was actually in my corner, and did everything she said she would.

Suggested improvements
I know it's not realistic but having long term help...I know 20 sessions is a good amount but where I have so many facets of issues as many of us do it would be more realistic for longer term help. I'm aware you can re refer but it is a long process to wait.

Experience
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Staff
Safe
Safety of care
 
Review of Specialist Dementia & Frailty Service Psychology Team
18th November 2022


Been diagnosed with MCI This is not on the list

Suggested improvements
Good information and understanding staff

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Memory Service - Community - Basildon
18th November 2022


Based on a long and valued experience of GP's, consultants and hospitalization.

Suggested improvements
Nothing of any significance springs to mind.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Rating not given.
Food
Rating not given.
 
Review of North Essex Older Adult Psychology/Specialist Dementia & Frailty Service
18th November 2022


Very helpful.


Dignity/Respect
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Experience
Safe
Rating not given.
Food
Rating not given.
 
 
Page 534 of 620
 

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