Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-31 Person 5 5 0

Sonny is really good and caring he is an asset to the team, he cares and shows empathy and compassion to his patients and is always so informative, he helped me when the toilets where broken and when he gave my injections they normally get bruised but with sonny he gets the light and makes sure he looks carefully not to accident hurt me. He is very kind.

The toilets were broken, the facilities such as parking is inadequate, only 1 male toilet and disable toilet has a see through gap in the middle which is not private. So out of the woman’s toilet and men’s only disable toilet was open and that one didn’t flush, if you go for a test and need to do a urine sample, you should be able to use the toilet facilities but it looked like it was out for some time. Please in future fix the toilet so the patients don’t feel awkward. The parking needs to improve or provide on street free parking for those going to the clinic albeit setup with ringo. So that patients can put in their registration on the touch screen if they parked nearby on street.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 5 5 0

Midwives in Fanshawe Clinic are superb. They are very welcoming and provide great care.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 5 5 0

As I came here and midwife and all staff member are very good and they all are good. So, that's why I answered it.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 4 5 0

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 4 5 0

The carer was very knowledgeable and gave a lot of information. I have learnt a lot today.

More the session more conducive by reducing the distractions. There was construction going on during the lessons.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 5 5 0

Lovely experience.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 5 5 0

Melrose was very nice, explained everything perfectly. Excellent experience.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 4 5 0

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 5 5 0

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2024-03-28 Person 5 5 0

Lovely lady thanks. :)