Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-04 Person 5 5 0

Thank you to Wendy and Sharon , I have never felt so welcomed , these nurses are a true example of what good nursing looks like , kind , caring, non judgemental and efficient. Being HIV positive I always feel some anxiety when it comes to clinics and hospitals , but this was a very positive experience and I felt no shame for having the monkey pox jab. I was treated with dignity and respect. Thank you ladies And the young girl on reception was warm and friendly too.

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Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-04 Person 4 5 0

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Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-04 Person 5 5 0

Everyone was very kind and clear.

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Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-04 Person 5 5 0

I called up feeling really anxious about monkeypox and desperate to get a vaccine. It took ages to get through but I was then offered an appointment that afternoon. The reception staff were so friendly… and the nurses I saw were SO kind and reassuring. You have a wonderful team there. Thank you so much.

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Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-03 Person 5 5 0

Nurse was very clear and sympathetic and sweet.

40 min wait even though I arrived early, only 1 other person in waiting room and he waited even longer.

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-03 Person 5 5 0

Friendly

No

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-03 Person 5 5 0

The two nurses that saw me were amazing, friendly, caring and made the whole experience very positive. I was also impressed with the waiting system, someone that had an appointment before mine turned up late but didn’t leap frog over me, I went in before them because I’d checked in on time.

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Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-03 Person 5 5 0

I really liked the attitude of the nurses and felt very comfortable.

Nothing in particular

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-03 Person 5 5 0

Staff were excellent! So kind and compassionate and made sure I was comfortable in an uncomfortable situation. Thanks everyone

Reduce waiting times but I know this is our of your control, I was waiting for 40mins for an appointment booked and I arrived 10mins early

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust 2022-08-03 Person 5 5 0

The nurses who administered my vaccine were so lovely and put me at ease instantly. Really friendly and welcoming.

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