Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
Rom Valley Way, Romford, Essex, England, RM7 0AGReviews
Reviews
I feel very special every time I came to this centre I am always treated with care and dignity. I am always looked after.
Have always been treated with great care and respect.
Very happy with the service.
Because the entire staff was nice to me and my partner.
Because everyone was really nice and caring.
The experience I had was fine, they were nice and were thorough with my tests.
My problem, is that they lost my blood test, apparently no label was put on the tubes and as a result they are lost. I think this is absolutely disgusting, sexual health is something that is very worrying and concerning as it is, I’ve already waited 2+ weeks for a result and little did I know there’s no result because of a fault of their own.
How it’s possible to not label the tubes is beyond me, I think it’s horrific and this is all so mentally distressing as it is let alone having to do the tests again and wait even longer, this is not on, and over something so simple.
I apologise for the problem you experienced and that you had to have your tests repeated, causing you distress. As a service we do take sample handling very seriously, and understand that any delay in getting results causes anxiety. If you would like to contact me through the service to discuss further, and so that I can make sure you now have your results, please do call on our phone line and ask to speak to Sally Kelsey.
The staff were lovely and patient in what was a very frantic time during the monkeypox outbreak over the summer.
All the staff are AMAZING
Resources
Short link to review Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust: http://iwgc.net/ems9h