Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
Rom Valley Way, Romford, Essex, England, RM7 0AG
27,046
reviews
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Recommend
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Reviews
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-11-05
Person
5
5
0
Review of H.I.V Services
written by a patient
5th November 2022
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-11-03
Person
3
5
0
Review of Barking - Sexual Health
3rd November 2022
The experience I had was fine, they were nice and were thorough with my tests.
My problem, is that they lost my blood test, apparently no label was put on the tubes and as a result they are lost. I think this is absolutely disgusting, sexual health is something that is very worrying and concerning as it is, I’ve already waited 2+ weeks for a result and little did I know there’s no result because of a fault of their own.
How it’s possible to not label the tubes is beyond me, I think it’s horrific and this is all so mentally distressing as it is let alone having to do the tests again and wait even longer, this is not on, and over something so simple.
Suggested improvements
Label blood tests. It’s that simple.
2022-11-09 11:06:10
Response from Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
I apologise for the problem you experienced and that you had to have your tests repeated, causing you distress. As a service we do take sample handling very seriously, and understand that any delay in getting results causes anxiety. If you would like to contact me through the service to discuss further, and so that I can make sure you now have your results, please do call on our phone line and ask to speak to Sally Kelsey.
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-11-02
Person
5
5
0
Review of Barking - Sexual Health
2nd November 2022
The staff were lovely and patient in what was a very frantic time during the monkeypox outbreak over the summer.
Suggested improvements
Na
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-11-02
Person
5
5
0
Review of Barking - Sexual Health
2nd November 2022
All the staff are AMAZING
Suggested improvements
Nothing. Just keep being awesome
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-11-02
Person
5
5
0
Review of Barking - Sexual Health
2nd November 2022
Everyone was super friendly and professional
Suggested improvements
N/a
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-11-02
Person
5
5
0
Review of Barking - Sexual Health
2nd November 2022
Wonderful and friendly staff!!!
Suggested improvements
Literally nothing :) perfect!
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-11-01
Person
5
5
0
Review of Barking Outpatients Department
1st November 2022
Quick response, courteous staff
Suggested improvements
Can't think of anything
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-10-31
Person
3
5
0
Review of Barking - Sexual Health
31st October 2022
After booking an outpatients appointment, and clearly explaining what for, I was informed to
Tell the nurse at my appointment. I was informed there was not sufficient time for the appointment. It’s a waste of my time where i have taken annual leave, and the nurse who couldn’t fulfil what was required. The nurse
Was fantastic, this is about the booking system. Which is unacceptable.
Suggested improvements
Have an accurate booking system, rather then telling people to talk to the nurse when at the appointment. The appointment was completely wasted for everyone.
2022-11-09 11:46:14
Response from Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
I’m sorry that you felt that we did not provide you with the right information on your recent visit to our service. If you would like to discuss further, please email me and I would be happy to discuss this with you. martin.gardner2@nhs.net
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-10-28
Person
5
5
0
Review of Barking - Sexual Health
28th October 2022
Sonny and Fadelah were so kind and really helpful during a stressful matter. They really helped me out last minute and made me at ease. Communication was great and it was nice to actually feel like they wanted to help than a burden! Thank you again so much you guys make a great team
Suggested improvements
Nothing Sonny and Fadelah were the best!
Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
2022-10-26
Person
5
5
0
Review of Barking - Sexual Health
26th October 2022
Caring and professional.
Suggested improvements
N/A
Resources
Short link to review Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust: http://iwgc.net/ems9h