Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 3 5 0

First two sessions I lost contact . Questions left unanswered . Was offered contact by phone later in week. This was not forthcoming . Grateful for sympathetic attitude to anxiety over husband

Other members’ faces not always visible so difficult to form a link. Did not feel that movement therapy was appropriate in these sessions. Helping each other with suggestions is however something that other classes cannot do .

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 5 5 0

Completely satisfied

No need

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 5 5 0

The male nurse was very patient and kind and friendly.

Nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 5 5 0

The doctor and staff were courteous, sympathetic and entirely professional throughout the visit.

Nothing. All was as it should be.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 5 5 0

Clear , friendly

Parking

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 5 5 0

Professional done Professional job. No,not Necessary.

Not possible.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 5 5 0

The that came to visit us was very pleasant with us

There is nothing that could have been done any better

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 4 5 0

This was the first time since I needed help that I was face to face with someone who really listened to me. Also, he took some responsibility for me and said that he wanted to see me in person again. For once, I felt that I didn't need to push for help .

I wish I had been referred to this service way before now . I'm not terribly good with therapy on the phone as I have hearing loss and tinnitus . It was a relief to talk to [name removed] face to face and to know that I will next time . I got home after my appointment and cried for a long time.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 5 5 0

[name removed] was very supportive and have signed post to me to other services which make like life easier. Am Very thankful for the support.

NA

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-10-27 Person 5 5 0

The receptionist was extremely helpful and was able to offer an appointment within the timeframe.

The automated service was slightly confusing as the date offered for a blood test was later than the GP had requested. Once I got through to the receptionist, the service was excellent.