Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 5 5 0

Very happy with the care received.

There are not enough nurses, which we understand, but still sometimes a problem. I have to change my mother's dressings between nursing visits.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 5 5 0

[name removed] was very understanding and thorough.

No

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 5 5 0

I recently came out of hospital after a fall and have to have injections. They always introduce themselves, tell me what they are doing and where my injection is going to be given.

The nurses are all wounderful. They do a good job.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 5 5 0

It's a pleasure to see such a kind and dedicated team working in a very nice relaxed environment. The staff are dedicated to making sure the patient receives the best possible treatment and care. Well done to [name removed], [name removed] and [name removed] for creating such a nice environment, and being so caring and attentive.

Nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 5 5 0

The nurses are always very kind, they talk to me during treatment, always ask me if they can carry out treatment like photographing my wound. They always make sure I am comfortable before leaving.

They do a good job so I would change nothing.

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 4 5 0

The nurses were very kind and did very well looking after me.

Nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 4 5 0

I felt at ease with [name removed] and was good talking to her and always looked forward to our meetings. I would like to think if i had issues ect id want her again to talk to.

No

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 5 5 0

Quick and efficient service, caring and friendly staff

More weekend appointment available

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 5 5 0

great consistency of care, very knowledgable and empathetic therapist, who gave me control of the session

nothing

Community and Mental Health Services - Berkshire Healthcare NHS Foundation Trust 2023-11-15 Person 5 5 0

Well looked after, nurses always come with a smile, makes all the difference, it’s best we are looked after at home rather than going to hospital

No everything is fine, as I said am well looked after