Cleveland Clinic London Hospital

Cleveland Clinic London Hospital 2022-10-13 Person 5 5 0

When one compares it with the NHS it's a no brainer! Having compared it with other service providers in the private sector, there is a good appreciation of what "service" means.

Cleveland Clinic London Hospital 2022-10-13 Person 4 5 0

Excellent advice

Cleveland Clinic London Hospital 2022-10-13 Person 5 5 0

The whole process from my arrival till I left was first class with my only reservation being that the time between my being taken to my room till the operation was about three hours and I couldn't see any point in needing to rest or doze that long. But all the conditions and the treatment were excellent.

Cleveland Clinic London Hospital 2022-10-13 Person 5 5 0

I have only been once to see Dr. Baker but he explained my options clearly. I was impressed with the high standard of cleanliness and efficiency of all the staff I met. Andrea the nurse was very welcoming. A smile goes a long way!

Cleveland Clinic London Hospital 2022-10-12 Person 5 5 0

I had a scan which was the first one available at 8am 10th October. There was a short delay but this was explained by reception. The radiologist Dr Papadopoulou was through with her findings and communicated throughout the scan which I appreciated. Her assistant who I believe was called Ignacio was caring and made conversation whilst she checked the scans. Having previously attended HCA London bridge the week before for a consultation and scan I noticed a clear disparity in the quality of care and service.

Cleveland Clinic London Hospital 2022-10-12 Person 5 5 0

Cleveland Clinic London Hospital 2022-10-12 Person 4 5 0

I was surprised that in the 4 days I was in the Cleveland that no one cleaned the floor of my room and that I had to make my bed each day. The nurses were professional and very friendly.

Cleveland Clinic London Hospital 2022-10-12 Person 4 5 0

I rated my interaction with the hospital as Good again, because while the standard of clinical care was outstanding, the standard of administration around the process was truly awful. I had to ask my surgeon's medical secretary to contact the admissions team three times before they actually responded with the correct information.

Cleveland Clinic London Hospital 2022-10-12 Person 5 5 0

A professional atmosphere with warm and friendly people

Cleveland Clinic London Hospital 2022-10-12 Person 4 5 0