Fulham Palace Road, London, England, W6 8RF
While attending clinic I will prefer to see same professional to keep continuity of care.
Oncology Department and nurses were excellent. Very caring, patient and attentive.
Sometimes a long wait, but the staff were always pleasant and apologised - not their fault anyway, and I wouldn't complain about it. The chemo room is pleasant, and the staff there are lovely .... put you at your ease, offer you food and drink .... The longest wait was usually for drugs from the pharmacy - which could be very frustrating.
I cannot fault the services I received at Charring Cross Hospital
In all my pre-surgery appointments (for CT scan, bone scan, mammogram, ultra-sound, core biopsy, and pre-admission) I was treated with kindness and courtesy. I stayed in hospital for one night after my surgery and nursing staff were outstanding in their care of me. My only criticism is the time spent waiting for some tests but when this happened staff always apologised.