campbell-house

Campbell House

Campbell Square, Northampton, Northampton, Northamptonshire, NN1 3EB
 
4,074 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of CMHT Blue Arc
7th March 2024


Poorly ran not managed well at all then when most needed discharged. Won’t investigate complaints property.

Suggested improvements
Listened to patients needs

Experience
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Safe
Supported
Rating not given.
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Rating not given.
 
Review of Northamptonshire NHS Talking Therapies
5th March 2024


Very satisfied on all levels

Suggested improvements
Not one thing

Experience
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Review of Northamptonshire NHS Talking Therapies
27th January 2024


I found this service to be exceptionally helpful. I am grateful to [name removed] who was continuously professional, compassionate and sign posted me to other services to access further help. It has made such a difference to me to feel that someone was genuinely listening to the problems that I am experiencing. Thank you.

Suggested improvements
N/A

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Review of Northamptonshire NHS Talking Therapies
9th January 2024


The practioner lacked empathy. It sounded as of she were reading from a script, no feeling of empathy, understanding. Perhaps she lacked experience and knowledge. Not what I imagined from a cbt session. Very quick and impersonal.

Suggested improvements
My anxiety is due to an ongoing family issue which involves the police, psychologists and doctors giving the right support to family members with health issues. My child ran away the day before my session!!! When the practioner allowed me to finish my sentence! She asked if my problem was hypothetical or practical. No emotion. No sorry for your pain. Nothing. Perhaps I would've been better matched to a different practioner. .

Experience
Dignity/Respect
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Rating not given.
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Review of Northamptonshire NHS Talking Therapies
5th January 2024


[name removed] has always listended to me and has been patient with me. She has always helped me to build up my confidence even when i was feeling very low, by encouraging me to embrace acceptance of my OCD. Initially my mind set was very negative about myself and my OCD where as now I'm more confident and i can see any improvement as a win. Ocd affected my relationship with my parents but [name removed] offered to provide a specialist session with myself and parents to help them understand OCD and how they can support me at home. My relationships with my parents definely have improved. When I first came to see [name removed] for CBT therapy i could not see a light at the end of the tunnel. But now I'm getting my life back, which is the most important thing for me!

Suggested improvements
The wait list could be shorter, and the number of sessions should not be limited to 20 sessions

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Safe
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Spiritual needs
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Review of Northamptonshire NHS Talking Therapies
4th January 2024


[name removed] was amazing at calmly letting me speak and then responding thoughtfully and helpfully. His guidance allowed me to challenge my problems and work through them.

Suggested improvements
Nothing comes to mind. Everything went very well and there was very little waiting time before beginning therapy.

Experience
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Rating not given.
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Review of Northamptonshire NHS Talking Therapies
27th November 2023


I feel [name removed] has listened to my worries and concerns and adapted the sessions accordingly. I felt as if the sessions were tailored to me which helped me to open up and share sensitive information in sessions. This has motivated me to work with my ocd along with the progress chart as I can easily measure how I was progressing. I felt [name removed] was non-judgemental which helped me to explain how I really felt. If I didn’t feel comfortable I would not have shared what I did in the session with [name removed] and wouldn’t have been get to the roots of my issues. Thank you very much for the sessions.

Suggested improvements
waiting time to access CBT therapy could have been shorter, whils i undertand there are lots of people are wating to access therapy. other than that no other things i can think of.

Experience
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Rating not given.
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Review of Perinatal Mental Health
6th November 2023


Would not of got the further mental health diagnosis/treatment if it wasn't for the perinatal team. I felt heard, supported and empowered.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Northamptonshire NHS Talking Therapies
26th October 2023


I did not answer the last 3 questions as they were not applicable

Suggested improvements
Nothing. The care I received was wonderful and helped me enormously. [name removed] was kind and understanding and offered invaluable advice and ways I could help myself. It was so beneficial talking to her. I think this service is so worthwhile.

Experience
Dignity/Respect
Involvement
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Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of Northamptonshire NHS Talking Therapies
12th October 2023


[name removed] is a great person to talk to and lissen She gives great feed back and has put me at rest when chatting to her

Suggested improvements
Not took so long before getting referred

Experience
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Safe
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