Bury Hospice

Bury Hospice 2018-03-29 Person 5 5 0

The staff were very nice and understanding.

Bury Hospice 2018-03-29 Person 5 5 0

Friendly, listened to what I had to say without judgement. Never stopped me talking about issues.

Bury Hospice 2018-03-29 Person 5 5 0

The whole process from start to finish was excellent. Having the space to collect and share my thoughts and feelings has enabled me to deal with some very difficult issues at an immensely difficult time in my life. Chris Green listened and gave me guidance where needed. I really appreciate everything she has done, I feel I have so much more clarity and peace now.

Bury Hospice 2018-03-29 Person 5 5 0

Always seen on time in a pleasant relaxed environment. Able to express emotions openly without fear of upsetting anyone. Constructive advice given to me. Always treated with respect. Maybe a 3 or 6 month follow up appointment once initial counselling sessions have finished, just to see how things are.

Bury Hospice 2018-03-29 Person 5 5 0

Had a first round of bereavement counselling which was very kind, listening and supportive and just what needed. I am about to resume it as I felt on reflection I needed more after I thought the depression I had were returning periodically.

Bury Hospice 2018-03-29 Person 5 5 0

Words cannot say "enough" about the staff and volunteers. I am treated with total respect/dignity and made to feel "valued". Staff given not only practical support but emotional support also, which means a lot. The practical activities are really good and diverse. Staff are on top with how I'm doing medically so I love "the continuity". It's hard to explain but attending the day center has eased my loneliness, got me back "into the land of the living" as I say. I so look forward to Tuesdays. The catering staff too are wonderful not only "excellent food" but they too take time to get to know you. Only improvement I can think of currently is more staff, to ease the current staff (who never complain).

Bury Hospice 2018-03-29 Person 5 5 0

I stayed at the hospice for several days and if I'm honest because I felt a little off color, I also felt scared and it initially felt daunting, but from leaving home to getting settled in, my fear soon left me, this was because the staff were wonderful, I was drowning (nicely) in so much practically emotional support, it was out of this world, no words can describe it! It was so "humbling". I felt valued and I was treated with the upmost dignity/respect. My whole experience of the hospice was wonderful and as I've said before "humbling", not only did medically, they improved my condition but it gave me the knowledge that if I'm lucky enough to get a bed at the end of my life, I will not be afraid.

Bury Hospice 2018-02-21 Person 4 5 0

I was made to feel extremely welcome on my first visit and this has continued. Staff, volunteers and patients are all very friendly and make you feel involved. I find it quite difficult understanding all the side effects of my medication.

Bury Hospice 2018-02-21 Person 4 5 0

Being treated as a human being rather than an illness. Being amongst people who are completely in tune with my illness and can give advice or just talk about my problem and worries.

Bury Hospice 2018-02-21 Person 5 5 0

The staff and everybody's wonderful very kind helpful and caring at all times couldn't ask for anymore care they all give me more than enough. Can't thank them enough. I don't think any things need to improve. They are a credit to everyone the way they are. Thank you.