ashford-hospital

Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,819 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
6th September 2021


I had a procedure in Day Surgery and was both impressed and grateful for the efficiency and kindness shown to me by all of the staff. Thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford,
6th September 2021


Very efficient & straight forward procedure

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
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Safe Way
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1 2 3 4 5
Review of Eye Ward - Ashford,
5th September 2021


Right from the start on entering the building, I was met professionally and politely and this sense stayed with me during my entire visit to the hospital. This is unlike my experience of other hospitals I have been in recently so all credit to the staff and management.


I honestly can't think of anything. Iracema, was the staff nurse, who mainly dealt with me, was excellent. She was understanding and very helpful as well as professional in her approach. The most amazing thing was at no time was I kept waiting which I have never had before in any hospital appointment.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford,
2nd September 2021


Friendly, helpful and caring staff. Highly recommend this hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
27th August 2021


I feel patients are discharged too soon afterwards surgery. The support from district nurses is not in place for support . It is a few days of being felt to be on your own. I was concerned and finished up going to A&E when wound seeping.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
25th August 2021


I was admitted to Ashford Hospital for a knee replacement in July 2021. I spent 4 days in the hospital. The standard of care was exceptional. On the day I was admitted a nurse sat down with me and explained everything. On the rare occasion that I had to call a nurse they arrived straight away. The bed was changed daily and I felt I was treated with dignity by everyone at the hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Ashford,
24th August 2021


I had a video consultation with Christina this morning for a problem relating to what appears to be a pinched nerve in my back. I have had through the years many consultations with medical practitioners both in the UK in Belgium and in the USA. I would rate this as one of the very best. She listened to me, discussed my problems, explained the issues and did a thoroughly professional and exemplary interpersonal job. I would like you to both thank her on my behalf and let her know what a tremendous impression of the NHS she gives to patients such as me. An excellent role model. For your reference I have owned a company that turned over £100m/year and been the senior management advisor to the Financial Times for a period of over 5 years. I know great staff when I see them.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford,
23rd August 2021


A first class service

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd August 2021


I recently had a hip replacement at Ashford Hospital with Mr Amit Vats as my surgeon. I was in Dickens Ward after surgery and I could not have received better care. The staff were amazing, so supportive and helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford,
15th August 2021


Good service

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
 
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Resources

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