ashford-hospital

Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,690 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 5 of 42
 
1 2 3 4 5
Written by a patient
7th January 2021


A very pleasant experience. The only issue was a delay in being discharged whilst awaiting prescription drugs to be sent from St Peter's hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
6th January 2021


Staff very friendly and felt safe

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
6th January 2021


Hospital was very clean and organised. Never had to wait in crowded areas and never felt I was a nuicance

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Dermatology - Ashford, written by a patient
6th January 2021


I was treated with the greatest respect and kindness. Both the Doctor and Nurse were wonderful and cannot thank them enough for how they looked after me and made me feel at ease. Thank you both and for all that you do.


Nothing that was not already done. Thank you.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
6th January 2021


Thank you Dean for being very patient with this particular patient! Advice given was understood and very helpful and will be put into action. The appointment was on time and I didn't have to travel anywhere!! Thank you again NHS Helen Stickland

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Dermatology - Ashford, written by a patient
6th January 2021


I was made to feel at ease during my minor op as I was worried before hand. Explained the procedure to me so I understood I felt I was looked after really well.


Honestly there was nothing that could have been done better! Thankyou both

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
5th January 2021


Many thanks to Sarah Joyce for today’s consultation :-)

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
4th January 2021


I've had three video appointments since the beginning of November and I have been very happy with all of them. I've seen the same person each time (Kim) and she has been friendly, helpful and efficient. I very much appreciate the treatment I've had. Thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
3rd January 2021


I logged on (via Safari) at 13:24 on 3rd January 2021 for my scheduled Zoom appointment at 13:30; however, nobody from the clinic logged on to take my call during this time (despite a refresh to check my connection) so I logged out at 14:30, as I had arranged to go walking with a friend and assumed the call would be finished by then. Happy for the clinic to rearrange another appointment but most disappointed overall at the lack of service and care ☹️.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Written by a patient
24th December 2020


Excellent

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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Resources

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